Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-08-23.
Most five-star reviews highlight friendly office staff like Alissa and Sharetha, along with maintenance workers Arturo, Jesus, and Roger who respond quickly to repair requests and show genuine care for residents. However, recent one and four-star reviews paint a starkly different picture: residents report broken appliances left unrepaired for months, maintenance tickets marked complete without fixes, poor grounds upkeep, trash strewn across patios, and ongoing noise issues that persist despite complaints. Pricing around $1700 per month feels disconnected from the actual condition and care level some experience.
The gap suggests possible staffing turnover or management change. While long-term residents and those paired with responsive staff praise Amherst highly, newer arrivals encounter delayed repairs, broken dishwashers, mold on move-in, and lack of accountability. The quiet safe feel is real for many, but several report they cannot rely on maintenance to follow through or grounds crew to maintain standards.
Last verified 2026-08-23
As listed on Google.
Credentials claimed:Equal housing opportunity
As published by the business on its own website; not independently verified.
Strong maintenance response times and courteous staff draw many residents, but a significant minority report unresolved pest infestations, secondhand smoke leaking between units, and poor office communication. The gap between five-star and one-star reviews reflects real operational inconsistencies that may depend on timing, unit location, or management attention.
Strong maintenance and responsive staff earn consistent praise from long-term residents, with move-in processes and security deposit returns cited as fair and transparent. Management conduct divides opinion sharply: several reviewers credit specific staff (Ignacio, Tammy) for professionalism, while others report policy disputes, unclear fees, and confrontational interactions that drove tenants out.
The Logan draws strong loyalty from residents who value staff attentiveness and peaceful grounds, but frustration runs deep over maintenance delays on critical systems and an aggressive towing policy that hits guests and residents with hundreds in fees. Quality hinges on which staff member you encounter and how quickly the maintenance team prioritizes your issue.
Last updated 2026-08-23
