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Bell Presidio

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 292 Google reviews · How we rank ›

4.0(292) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsTownhome-Style Apartment Communities
Bell Presidio
Services
Pet-Friendly Apartments, Townhome-Style Apartment Communities
Reviews
292

The real story

Bell Presidio attracts strong praise for individual staff like Anna and Cyrian and amenities like the gym and pool, but residents consistently report a divided experience. The property looks well-designed on arrival, yet ongoing complaints center on roach infestations, delayed maintenance responses, management turnover, and a disconnect between advertised luxury pricing and upkeep. Communication from the leasing office is a widespread frustration: emails go unanswered, promised concessions are delayed, and residents report needing to visit in person to resolve issues.

Multiple residents pay over $2,000 monthly and describe pest problems lasting months, trash buildup in parking areas, repeated pool closures, and broken gym equipment. Recent lease processing and ESA accommodation requests have created additional stress. The property changed ownership recently, which reviewers link to declining conditions and staff instability. Maintenance and select staff earn consistent praise for effort within constraints, but management accountability and responsiveness remain the core complaint.

Praised for
  • Friendly leasing staff (Anna, Cyrian, Megan)
  • Amenities (pool, gym, landscaping)
  • Quiet community
  • Maintenance responsiveness when engaged
Watch-outs
  • Roach and pest infestations
  • Poor maintenance responsiveness and communication from office
  • Management turnover and unresponsiveness to emails/calls
  • Move-in and lease processing delays
  • Pool and amenity closures without notice
  • Trash left in common areas
  • Mold and air conditioning issues
  • Unprofessional staff conduct
friendly-staffslow-maintenancepoor-communicationpest-problemsoverpriced-feesclean-facilitiesoutdated-units
Best for: Renters willing to advocate for themselves and overlook maintenance gaps for location and staff friendliness.
Think twice if: Roach and pest control is a recurring problem; communication from management office is consistently slow; amenities close frequently without advance notice; rent premiums ($1,800-$2,200) do not match upkeep quality.

Where it delivers

  • Individual staff warmth and attentiveness (Anna, Cyrian, Megan)
  • Attractive pool and fitness center
  • Premium location near Alliance corridor
  • Quiet community setting

What to ask before signing

  • Staff: Anna, Cyrian Richardson, and Megan received praise for leasing and tours; Cyrian also handles maintenance coordination.
  • Pest issue: reviewers report roach infestations requiring 4+ months of personal pest control treatment.
  • Amenities: pool and gym are advertised; pool closed for extended periods; gym equipment frequently broken.
  • Communication: emails often unanswered; phone calls frequently unreturned; management unavailable for appointments.
  • Lease delays: reports of multiple lease renewals unresolved over months; ESA accommodation requests bungled with changing requirements.
  • Security: security service promised but described as disappeared without explanation.
  • Move-in issues: units not prepared; AC, plumbing, electrical, and water heater problems common on arrival.
  • Ownership change: property recently changed from Cortland to Bell Partners; decline in service linked to transition.

How residents rate the community

Pet-Friendly Apartments
Advertises pet park and pet washing station; one reviewer denied pet approval days before move-in without explanation and lost security deposit.
Townhome-Style Apartment Communities
Attractive layout and amenities on arrival; significant maintenance, communication, and pest control challenges undermine the living experience despite premium pricing.

Measured against the market

  • Rated 4 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we got this number

How We Rank
Star rating 33
Review volume 100
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Ratings pulled apart

5
195
4
15
3
14
2
11
1
57

Get in touch

Address
2322 Presidio Vista Dr, Fort Worth, TX 76177
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
Closed
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsResort-style poolSun deck24-hour fitness centerSpin deckFree weights
Published prices
Lease renewal
Up To 8 Weeks Free

As published by the business on its own website; not independently verified.

Enquire about Bell Presidio

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Common questions

What amenities are included?
Bell Presidio lists resort-style pool, sun deck, 24-hour fitness center, spin deck, free weights, private movie theatre, pet park, pet washing station, and garage parking. However, recent reviews note that the pool closes frequently for repairs and gym equipment often does not work.
Do they accept pets?
Yes, the website advertises a pet park and pet washing station. One recent reviewer reported being approved for a bearded dragon, then denied days before move-in with no explanation and was not refunded the security deposit.
Is move-in help available?
Leasing staff (Anna and Cyrian are named) have been praised for walking through the application process. However, multiple residents report units were not move-in ready (dirty, roach-infested, AC broken, plumbing issues) despite touring.

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Most residents praise the maintenance team's speed and the office staff's warmth-Megan, Madison, and others handle moves and requests efficiently, and the community feels welcoming. A vocal minority reports serious problems: repeated AC breakdowns, pest infestations left unaddressed, front office unavailability during crises, and aggressive move-out billing practices tied to corporate ownership changes. Leasing interactions are inconsistent; some feel unwelcome and describe pricing manipulation. Long-term residents split sharply: those planning to stay cite three pools, townhomes, and genuine staff care; those departing cite the property's age and Weidner management's nickel-and-diming approach. One recent tour involved a leasing agent who did not greet visitors, rushed a family with a one-year-old during the golf cart ride, and showed apparent discomfort when pricing was questioned.

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Last updated 2026-07-24