Fort Worth Apartment Reviews Guide
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Crystal Springs

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 115 Google reviews · How we rank ›

4.8(115) 81 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsStudent HousingTownhome-Style Apartment Communities
Crystal Springs
Services
Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews
115

The real story

Most residents praise the staff's warmth and professionalism, beautiful finishes, and lively community atmosphere. Many highlight quiet units and responsive maintenance. However, a meaningful minority report paper-thin soundproofing, inconsistent rules enforcement, and parking frustrations-complaints that stand in sharp tension with the majority's experience of peaceful, sound-resistant homes.

Staff members including Stevie, Hannah, Kayci, Emily, and Jeff earn frequent mention for patient, attentive service during tours and move-ins. The property's resort-style amenities and River District location draw consistent praise. Negative reviews surface building-specific complaints: loose marijuana and noise enforcement in certain zones, trash room upkeep, and unpredictable move-out fee disputes.

Praised for
  • friendly and responsive staff
  • clean and well-maintained units
  • quiet and soundproofed apartments
  • excellent amenities
  • strong sense of community
Watch-outs
  • thin walls and noise complaints
  • management inconsistency between buildings
  • parking and trash room issues
  • move-out charges disputed
  • pest and cleanliness enforcement gaps
responsive-managementclean-facilitieswell-maintained-groundsfriendly-staffquiet-communitynoisy-neighborsamenities-as-advertisedslow-maintenance
Best for: Professionals and couples seeking upscale River District apartments who prioritize amenities and staff responsiveness.
Think twice if: Building-specific noise and enforcement gaps may frustrate residents who value consistent quiet and rule compliance across all units.

Where it delivers

  • Attentive, named staff (Stevie, Hannah, Emily, Jeff, Kayci)
  • High-end finishes and resort-style amenities
  • River District walkability and location
  • Strong community engagement and events

What to ask before signing

  • Leasing team members named: Stevie (tour consultant), Hannah (assistant manager), Kayci (leasing office), Emily (property manager), Avery, Jeff
  • Speedy maintenance response highlighted by residents
  • Community events and activities organized
  • Dog park on-site; loose pet waste enforcement noted as inconsistent
  • Resort-style pool, 24-hour fitness center, speakeasy, gaming lounges, sky deck, EV charging, parking garage listed

How residents rate the community

Luxury Apartments
Beautiful finishes and high-end amenities praised; some dispute move-out charges as excessive and feel materials are lower-grade than luxury positioning suggests.
Pet-Friendly Apartments
On-site dog park available and appreciated; residents note pet waste enforcement is loose and inconsistently managed across the community.
Student Housing
Described by one resident as feeling college-like with late-night loud music; Building 2 noted as particularly loud; appeals to young professionals but noise varies by location.
Townhome-Style Apartment Communities
Not explicitly mentioned in reviews; no clear evidence of townhome layouts or features in resident feedback.

Measured against the market

  • Rated 4.8 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we got this number

How We Rank
Star rating 76
Review volume 90
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Ratings pulled apart

5
107
4
1
3
0
2
2
1
5

Get in touch

Address
5332 Trinity River Trl, Fort Worth, TX 76114

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-19:00
Wednesday
09:00-18:00
Thursday
09:00-19:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
13:00-17:00

As listed on Google.

From the property's site

Services listed
Studio apartments1 bedroom apartments2 bedroom apartments24-hour fitness centerResort-style poolOn-site dog parkSpeakeasyGaming lounges
Published prices
Studio apartment (S1)
$1413.00/mo
Studio apartment (S2)
$1390.00/mo
Studio apartment (S4)
$1483.00/mo
1 bedroom apartment (A3)
$1618.00/mo
1 bedroom apartment (A6)
$1690.00/mo
1 bedroom apartment (A7)
$1700.00/mo

As published by the business on its own website; not independently verified.

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Common questions

What is the price range for apartments here?
Studios range from $1390–$1483/mo, 1-bedrooms from $1618–$1982/mo, and 2-bedrooms from $2431–$2561/mo according to their website.
Are pets allowed, and is there a dog park?
Yes, the property lists an on-site dog park; however, residents report loose enforcement of pet waste cleanup in common areas.
How is the noise level?
Experiences vary sharply. Many report quiet, soundproof units; others in specific buildings (especially Building 2) describe regular late-night music and thin walls that transmit neighbor noise.

Similar apartment complexes nearby

Crest at River District Apartments
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Crest at River District Apartments

3.7(30)✓ Google-verifiedPublishes prices

Modern apartments in River District with a strong location near restaurants and trails, but experiences vary sharply. Five-star reviewers praise Carlos and maintenance speed; one-star users report pest problems, delayed repairs, and unclear ESA accommodation policies.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Low-Income Housing
Standard River District
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Standard River District

4.0(146)✓ Google-verified

Residents love the physical space and a few standout staff members, but many face months-long waits for repairs, ignored requests, and poor management responsiveness. Etta, Daniel, Malique, and Kia earn specific praise for patient leasing help; others report maintenance never shows, enters without permission, or fails to fix leaks and AC issues. A clean pool and 15-foot ceilings appeal to move-in day, yet unresolved neighbor noise, pet waste in hallways, and deposit refund delays push long-term residents toward one-star ratings.

Luxury ApartmentsPet-Friendly ApartmentsFurnished & Corporate Housing
Mercantile River District
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Mercantile River District

4.5(265)✓ Google-verified

Leasing staff, especially Noelle and Melissa, earn consistent five-star praise for professionalism and above-and-beyond service during tours and move-ins. Residents highlight resort-style amenities (lazy river, state-of-the-art fitness center, game room) and speedy maintenance response times. The River District location appeals to young professionals and families seeking modern finishes. However, pest control failures, unpredictable fees, and management communication gaps undercut the luxury positioning. A two-month resident reported recurring roaches, unresolved roof noise, and non-responsive staff; a three-year resident cited neglected grounds and astronomical add-ons. Dog park sanitation and parking security are secondary concerns. The experience depends heavily on leasing staff and which building you occupy.

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing

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Last updated 2026-07-24