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Highland Park Apartments

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 91 Google reviews · How we rank ›

3.7(91) 61 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Low-Income HousingTownhome-Style Apartment Communities
Highland Park Apartments
Services
Luxury Apartments, Affordable & Low-Income Housing, Townhome-Style Apartment Communities
Reviews
91

The real story

Leasing staff like Daisy, Kenda, and Savannah earn consistent praise for patience and attention to detail, and the quiet location near The Shops at Clearfork appeals to many residents. However, maintenance responsiveness is deeply inconsistent: some tenants report timely fixes, while others describe months of ignored requests for pest control, water damage, and mold remediation. Staff tone varies sharply, from welcoming to curt. Move-out deposit disputes and safety concerns about narrow stairs add friction.

Praised for
  • friendly, patient leasing staff (especially Daisy, Kenda, Savannah)
  • quiet location and peaceful community
  • responsive maintenance and timely repairs (when engaged)
  • welcoming environment and community events
  • spacious units and ample parking
Watch-outs
  • unresponsive or dismissive maintenance on serious issues (mold, water damage, pest control)
  • rude or curt staff interactions on calls and at events
  • unfair move-out deposit charges
  • pest problems (mice) inadequately addressed
  • narrow, steep, uncarpeted stairs create safety hazard; handrails missing or inconsistently installed
responsive-managementpoor-communicationquiet-communityfriendly-staffslow-maintenancemove-in-issues
Best for: first-time renters and families seeking a quiet, well-located community with attentive leasing support
Think twice if: you prioritize rapid maintenance response to serious issues like pest control or water damage, or have mobility concerns and require safe stairwell access

Where it delivers

  • patient, knowledgeable leasing team
  • quiet, convenient location near shopping and dining
  • spacious units with ample parking
  • community events and welcoming package for new residents

What to ask before signing

  • Leasing staff members Daisy, Kenda, and Savannah named for exceptional service
  • maintenance responds to AC and disposal issues within 2-3 business days in some cases
  • move-out carpet cleaning charges have been disputed and waived after formal complaint
  • community event coordinators Joanne and Richard organize regular resident gatherings
  • narrow, carpeted stairs present slip hazard; handrails installed for some residents but not others
  • some residents report pest issues (mice) initially met with dismissal; others report no pest problems

How residents rate the community

Luxury Apartments
basic appliances and minimal overhead lighting; does not meet luxury standard expectations
Affordable & Low-Income Housing
low deposit fees and reasonable pricing relative to similar properties in Fort Worth
Townhome-Style Apartment Communities
spacious layouts and ample parking appeal to residents; narrow, steep stairs cited as safety hazard

Measured against the market

  • Rated 3.7 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How we got this number

How We Rank
Star rating 17
Review volume 85
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
48
4
12
3
4
2
7
1
20

Get in touch

Address
5836 Highland Park Dr, Fort Worth, TX 76132
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Enquire about Highland Park Apartments

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Common questions

Who should I ask about leasing if I'm new to renting?
Request Daisy, Kenda, or Savannah in the leasing office. They are noted for patient explanations and thorough knowledge of units and policies. If referred by Dan G, you may also receive a $50 gift card upon lease signing.
How quickly does maintenance respond to urgent issues?
Responses vary. Some tenants report AC and disposal issues fixed within 2-3 business days. Others report months-long delays on requests like pest control, water damage, and paint touch-ups. Document all requests in writing for protection.
Is this a pet-friendly community?
Reviews do not clearly indicate pet policies. Contact the leasing office directly for current pet rules and any associated fees.

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Last updated 2026-07-24