How quickly does maintenance respond to emergency requests like no hot water or AC failures?

Response times are unclear and inconsistent. One new tenant had AC and toilet fixed rapidly after escalating; others report delays and incomplete work orders. Emergency maintenance number routes through the office only.

How long does the security deposit refund take?

Tenants report 2+ months for refund processing despite being told 10 days; partial withholding ($70 of $300 in one case) without clear explanation.

Can I access the office during business hours?

The office is often locked during published hours; residents report needing to knock or call repeatedly to reach staff, creating uncertainty for routine questions.

Hulen Park Place Townhomes

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 101 Google reviews · How we rank ›

3.8(101) 62 composite score See reviews on Google ✓ Google-verified Publishes prices

Luxury ApartmentsPet-Friendly ApartmentsStudent HousingAffordable & Low-Income HousingFurnished & Corporate HousingTownhome-Style Apartment Communities

Services: Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews: 101

The real story

Hulen Park Place is deeply divided. Long-term residents praise its quiet layout and occasional responsive maintenance, but recent reviews describe chronic flooding, pest infestations, and a manager perceived as dismissive and difficult. The gap between five-star and one-star accounts suggests either significant recent deterioration or sharply different treatment by staff.

Move-in conditions have disappointed renters, with dirty units and broken systems; one tenant reported an unusually fast resolution after initial complaint. Security deposit disputes and office inaccessibility frustrate tenants trying to resolve routine matters. The maintenance staff itself draws consistent praise, but management's willingness to prioritise repairs appears inconsistent.

Praised for

friendly and responsive management (by some accounts)
attentive maintenance staff
clean and quiet community
spacious townhome layout

Watch-outs

recurring water damage and leaks
pest problems (bed bugs, rats, cockroaches)
unresponsive and dismissive management
slow or incomplete maintenance repairs
locked office during business hours

responsive-managementpoor-communicationwell-maintained-groundsnoisy-neighborsclean-facilitiespest-problemsslow-maintenancefriendly-staffoverpriced-feesmove-in-issues

Best for: Long-term residents who value quiet, spacious layouts over quick management responsiveness.

Think twice if: You expect reliable office access, consistent pest control, or prompt handling of maintenance emergencies and lease disputes.

Where it delivers

spacious townhome floor plans
in-unit washer-dryer connections
quiet, smaller community (100 units)
attentive maintenance staff

What to ask before signing

One maintenance staff member praised consistently for work quality across multiple reviews
Office locked during business hours despite published hours
Security deposits take months to process; partial withholding without clear explanation reported
Move-in units sometimes dirty or non-functional (AC, hot water, toilet); one resolved rapidly after complaint
Recurring ceiling leaks in multiple units; emergency maintenance response times unclear

How residents rate the community

Townhome-Style Apartment Communities: Spacious layouts and small community praised; water damage, pest infestations, and slow repairs undermine the experience.
Pet-Friendly Apartments: Pet waste stations available, but pest control (flies, cockroaches) described as infrequent or absent.
Affordable & Low-Income Housing: Prices competitive in the area; however, management disputes over prorated rent and security deposit practices raise fairness concerns.
Furnished & Corporate Housing: In-unit washer-dryer connections and townhome layout suit corporate residents, but move-in readiness issues reported.
Luxury Apartments: Stone fireplaces, stainless steel appliances, and saltwater pool marketed, but aging systems (outdated pipes, water heaters) and recurring damage limit luxury positioning.

Measured against the market

Rated 3.8 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
Has more Google reviews than 41% of the businesses in this directory.

How we got this number

How We Rank

Star rating 22

Review volume 87

Review recency 100

Review sentiment 45

Profile completeness 100

Verification 30

Ratings pulled apart

Get in touch

Phone: +1817-934-1090
Website: https://www.hulenparkplace.com/
Address: 3602 Eldridge St, Fort Worth, TX 76107
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday: Closed
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: Closed
Saturday: 09:00-17:00
Sunday: Closed

As listed on Google.

From the property's site

Services listed

1 Bedroom townhomes2 Bedroom townhomesWalk-in closetsStone fireplacesIn-unit washer and dryer connectionsTile backsplashLoft layoutsStainless steel appliances

Published prices

1 Bedroom (A1): $1,300/month
1 Bedroom (A2): $1,350/month
1 Bedroom (A3): $1,425/month
2 Bedroom (B2): $1,600/month

As published by the business on its own website; not independently verified.

Common questions

How quickly does maintenance respond to emergency requests like no hot water or AC failures?: Response times are unclear and inconsistent. One new tenant had AC and toilet fixed rapidly after escalating; others report delays and incomplete work orders. Emergency maintenance number routes through the office only.
How long does the security deposit refund take?: Tenants report 2+ months for refund processing despite being told 10 days; partial withholding ($70 of $300 in one case) without clear explanation.
Can I access the office during business hours?: The office is often locked during published hours; residents report needing to knock or call repeatedly to reach staff, creating uncertainty for routine questions.

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Strong long-term residents and manager Diane's attention earn consistent five-star praise, but office availability complaints and a serious discrimination allegation split opinion sharply. Older units with wear show; location near Central Market is a draw for most.

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Hulen Park Place Townhomes

The real story

Where it delivers

What to ask before signing

How residents rate the community

Measured against the market

How we got this number

Ratings pulled apart

Get in touch

Office hours

From the property's site

Enquire about Hulen Park Place Townhomes

Common questions

Similar apartment complexes nearby

Slate at Fort Worth Apartments

Sunset Heights Apartments

Hulen Heights Apartments

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