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Infinity on the Landing

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 85 Google reviews · How we rank ›

3.5(85) 56 composite score See reviews on Google ✓ Google-verified Publishes prices
Townhome-Style Apartment Communities
Infinity on the Landing
Location
Euless
Service
Townhome-Style Apartment Communities
Reviews
85
Ranking
#238 in Townhome-Style Apartment Communities
Best for
Residents who prioritize responsive maintenance and direct staff relationships over strict budget control.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Infinity on the Landing wins genuine praise for hands-on maintenance staff and a solid property manager team who go the extra mile with quick repairs and warm service. Residents cite staff like Irving, Angel, and Erika by name for professionalism and follow-through. The complex offers well-kept amenities that long-term residents clearly value.

However, a steep divide exists between those experiences and serious complaints about bait-and-switch fees, severe pest infestment, misleading advertising, and an overwhelmed or indifferent upper management. New tenants report broken promises on lease terms, surprise charges for washers/dryers, and towing tactics that feel intentional. The gate security is reportedly always open, and communication across the office is inconsistent-some staff are warm, others dismissive.

Praised for
  • responsive maintenance team (Irving, Angel, Ricardo mentioned by name)
  • friendly, caring management (Erika, Veronica, Tonya consistently praised)
  • quick repairs and follow-up on maintenance requests
  • well-maintained amenities (pool, fitness center, dog park, playground, walking path)
Watch-outs
  • undisclosed fees and hidden costs (washer/dryer charges, parking scams, new reserved spots)
  • pest control failures (roaches in walls and sinks, single spray with no follow-up)
  • false advertising (pool hours 10am-5pm weekdays only, closed weekends; grills banned; washer/dryer not guaranteed)
  • poor communication and misleading lease promises
  • broken security gate, safety concerns, towing without warning ($350 recovery fee)
  • appliance failures not replaced for months
  • management unresponsiveness and lack of accountability
responsive-managementpoor-communicationclean-facilitiespest-problemssecure-parkingfriendly-staffoverpriced-feespackage-theftmove-in-issuesoutdated-units
Best for: Residents who prioritize responsive maintenance and direct staff relationships over strict budget control.
Think twice if: Upfront communication about all fees, lease terms, and appliance policies is critical; read your lease carefully and ask about washer/dryer charges, parking rules, and reserved spot policies before signing.

Where it delivers

  • Maintenance team responds quickly and often works ahead of problems
  • Named staff (Erika, Veronica, Irving, Angel) build real relationships with residents
  • Amenities well-maintained and used: pool, gym, dog park, playground, concrete walking paths
  • Some tenants have stayed 15+ years; long-term satisfaction is possible

What to ask before signing

  • Maintenance staff Irving, Angel, Ricardo, and Luis are named for quick response and follow-up on repairs
  • Property manager Erika and assistant manager Veronica consistently praised for after-hours help and empathy
  • Pool is open only Monday-Friday 10am-5pm (closed weekends), not 24/7 as some expected
  • Washer/dryer marketed as included but subject to undisclosed monthly fees
  • Parking includes reserved, visitor, and tenant spots; visitor vehicles reportedly towed without warning and recovered for $350 fee
  • Security gate 'always open', compromising stated secure access
  • Pest control: single visit confirmed severe infestation; one follow-up spray but roaches persist
  • New policy bans personal grills in yards despite prior community BBQ availability

How residents rate the community

Townhome-Style Apartment Communities
Strongly divided: long-term residents and those with responsive maintenance teams report satisfaction; newer tenants cite undisclosed fees, pest issues, misleading move-in terms, and communication gaps.

Measured against the market

  • Rated 3.5 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

What renters keep saying

resident carequiet communityfriendly residentwelcoming atmospherepunctualityapplication processmaintenance teamfitness centerefficiencyteam

How we got this number

How We Rank
Star rating 6
Review volume 84
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Ratings pulled apart

5
48
4
7
3
0
2
2
1
28

Get in touch

Address
3720 Post Oak Blvd, Euless, TX 76040
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seatinghas_fitness_centerhas_private_outdoor_spacewelcomes_petshas_swimming_pool

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsSwimming poolFitness centerClubhouseOnline rent paymentsMaintenance service
Published prices
Move-in special
$399 + up to 6 weeks free
Application fee
$99

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Common questions

What are the pool hours?
Monday to Friday, 10am to 5pm. The pool is closed on weekends.
Are washers and dryers included?
Units are advertised as coming with washers and dryers, but residents report undisclosed monthly charges and have been told they are not guaranteed by lease. Ask about this in writing before signing.
What should I know about parking?
The complex has reserved, visitor, and tenant spots. Visitor vehicles may be towed without prior notice; recovery costs $350. Confirm your parking assignment and guest policies before moving in.

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Last updated 2026-08-23