
Mag & May
Mag & May has a stark split: maintenance staff are reliable and fast, leasing tours feel welcoming, and the Magnolia location scores high on walkability. But residents report chronic management failures: double charging for insurance despite proof, month-long unanswered voicemails, lost applications, and slow move-in readiness. The application process overwhelms the small office team, leaving applicants in limbo for weeks. Tenants also flag safety gaps-garage doors stay broken for months, packages vanish, and homeless activity around the property raises concerns. Some long-term residents praise earlier management, suggesting service quality dropped after recent staff changes.

