Fort Worth Apartment Reviews Guide
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SageStone Village

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 165 Google reviews · How we rank ›

4.1(165) 69 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsSenior & 55+ LivingTownhome-Style Apartment Communities
SageStone Village
Services
Luxury Apartments, Senior & 55+ Living, Townhome-Style Apartment Communities
Reviews
165

The real story

SageStone earned loyalty from long-term residents who praise the maintenance team, especially Braden, for prompt and professional work. The grounds are clean, location convenient, and community activities foster belonging. Move-out disputes cloud the experience: management charged for normal wear and tear on carpets, forcing residents to fight for security deposit refunds; some report appliance replacement fees that may exceed Texas Property Code protections. Office staff are mostly friendly, though one leasing professional received complaints for rudeness. Safety concerns have emerged when maintenance failed to permanently fix a shower door that later shattered. Hallway odors and trash accumulation suggest inconsistent common-area management.

Those staying two to seven years report positive experiences, but prospective residents should thoroughly document unit condition at move-in and challenge questionable deductions before paying.

Praised for
  • responsive maintenance team
  • friendly staff
  • clean and well-maintained grounds
  • safe community
  • convenient location
  • named staff excellence (Braden, Klayton, Autumn, Madison)
Watch-outs
  • security deposit disputes and move-out charges
  • uneven office staff conduct
  • marijuana smell in halls
  • maintenance quality gaps on safety-critical repairs
  • trash and common area issues
responsive-managementwell-maintained-groundsfriendly-staffquiet-communityclean-facilitiesgreat-locationslow-maintenancepoor-communication
Best for: Long-term residents who value maintenance responsiveness and community atmosphere over strict move-out clarity.
Think twice if: You expect transparent move-out processes and suspect management may overcharge for normal wear and tear on security deposits.

Where it delivers

  • Maintenance team known for prompt, professional work
  • Convenient location near shopping and commute routes
  • Clean grounds and pool/gym amenities
  • Safe, peaceful community setting

What to ask before signing

  • Maintenance technician Braden repeatedly praised for professionalism and responsiveness
  • Leasing agents Klayton Copeland and Autumn Do noted for attentiveness
  • Shower door detached and shattered after incomplete initial repair
  • Security deposit charges reversed only after resident dispute
  • Cockroach issue treated after resident discovery
  • Gym upgraded during residency
  • Cold foam machine removed (amenity reduction)

How residents rate the community

Luxury Apartments
Spacious, upgraded units praised; amenities clean and maintained, though move-out charges disputed.
Senior & 55+ Living
Lake views and quiet setting appreciated; accessible for walkers; one safety repair failure a concern.
Townhome-Style Apartment Communities
Well-maintained grounds and community feel; long-term residents value the environment.

Measured against the market

  • Rated 4.1 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we got this number

How We Rank
Star rating 38
Review volume 96
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Ratings pulled apart

5
116
4
12
3
4
2
6
1
27

Get in touch

Address
3255 Sagestone Dr, Fort Worth, TX 76177

Last verified 2026-07-24

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

From the property's site

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartments

As published by the business on its own website; not independently verified.

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Common questions

How quickly does maintenance respond to work orders?
Most reviewers report resolution within 24 hours or less. The maintenance team, particularly Braden, is noted for promptness.
What amenities are available?
The property includes a gym, pool, dog park, and lake views. A cold foam machine was previously available but has been removed.
Are there additional charges at move-out?
Reviewers report security deposit disputes for carpet charges claimed as normal use. Texas Property Code prohibits such charges; challenge any deduction that seems unfair and request documentation.

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Five-star reviews consistently praise Madison, Vanessa, and Leslie for attentive leasing help and the modern, clean apartments. Maintenance responds quickly to work orders. But the other half of the story reveals serious wear: reviewers hear neighbors' drawers and footsteps as if walls were paper, move-out charges appear arbitrary (full carpet replacement for invisible stains, fridge door for discoloration alone), and management tolerates marijuana smoke, restricted dog breeds, and unattended dog waste despite complaints. One tenant needed medical attention after stepping on a protruding nail management had ignored. A tenant researching this place should know that luxury finishes mask construction shortcuts. The staff care, but rule enforcement is inconsistent. Rents climb while complaints about sound, safety, and unfair charges mount. Positive reviews tilt toward recent arrivals and leasing-day excitement; discontent grows with tenure.

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Last updated 2026-07-24