What community programs does Sansom Ridge offer?

On-site food pantry with free diapers and wipes, community events including ice cream socials, and a resident coordinator (Sabrina) who organizes activities.

Has the complex had roach problems?

Yes. Multiple residents report ongoing roach infestations. Pest control visits have been infrequent and ineffective, so residents arrange their own treatments.

How does the office handle rent payments?

Recent reviews describe the office refusing partial payments, not providing written explanations for payment rejection, giving incorrect corporate phone numbers, and being dismissive when asked for clarification. This remains unresolved.

Sansom Ridge Apartments

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 47 Google reviews · How we rank ›

4.1(47) 62 composite score See reviews on Google ✓ Google-verified

Affordable & Low-Income HousingPet-Friendly ApartmentsLuxury ApartmentsTownhome-Style Apartment Communities

Location: Fort Worth
Services: Affordable & Low-Income Housing, Pet-Friendly Apartments, Luxury Apartments
Reviews: 47
Ranking: #107 in Affordable & Low-Income Housing
Best for: Families seeking affordable housing who prioritize community programming and supportive staff.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Staff members like Rosetta, Bren'Sha, Sabrina, and Lisa earn consistent praise for friendliness and genuine helpfulness. The property offers spacious units, a food pantry, community events, and quiet grounds at an affordable price.

However, residents report serious maintenance gaps: roach infestations staff cannot control, trash accumulation, package theft from unlocked office storage, and parking lot safety concerns (unsupervised children, car break-ins, towing company damage). Office management has been unresponsive to payment questions and resident concerns.

Praised for

dedicated staff (Rosetta, Bren'Sha, Sabrina, Lisa)
spacious affordable units
food pantry and community events
quiet community feel

Watch-outs

poor office management and payment handling
pest control inadequate
roach and trash problems
package theft and unsecured packages
parking lot safety (kids, car theft)
towing company damage

friendly-staffclean-facilitiespest-problemsquiet-communitypackage-theftpoor-communicationslow-maintenance

Best for: Families seeking affordable housing who prioritize community programming and supportive staff.

Think twice if: Pest control is inconsistent and roach issues persist. Office staff have been unresponsive to payment disputes and requests. Package theft and car crime are ongoing.

Where it delivers

individual staff members (Rosetta, Sabrina, Bren'Sha) go above and beyond
food pantry and community events on-site
spacious floorplans
income-based affordability

What to ask before signing

Rosetta (service coordinator): praised for friendliness and helpfulness
Bren'Sha (maintenance): residents request him by name for reliability and politeness
Sabrina (resident/food pantry coordinator): manages food pantry and community events
Lisa (front office): noted as helpful
Food pantry with free diapers and wipes
Ice cream social and other community events held
Pest control visits ineffective; residents report heavy roach presence
Packages stored in unlocked office room subject to theft

How residents rate the community

Affordable & Low-Income Housing: Spacious units at income-based rates appeal to families, but pest control gaps and trash management undermine value.
Pet-Friendly Apartments: Website lists pet-friendly housing; no reviews detail pet policy or experience.
Townhome-Style Apartment Communities: No review text evidences townhome-style layout or amenities.
Luxury Apartments: Contradicts luxury positioning; income-based affordability and maintenance issues dominate resident feedback.

Measured against the market

Rated 4.1 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
Has more Google reviews than 24% of the businesses in this directory.

How we got this number

How We Rank

Star rating 36

Review volume 73

Review recency 100

Review sentiment 43

Profile completeness 100

Verification 30

Ratings pulled apart

Get in touch

Phone: +1682-204-6418
Website: https://www.sansomridge.com/?utm_knock=gmb
Address: 3100 La Junta St, Fort Worth, TX 76114
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday: 09:30-17:30
Tuesday: 09:30-17:30
Wednesday: 09:30-17:30
Thursday: 09:30-17:30
Friday: 09:30-17:30
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

From the property's site

Services listed

One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsFour-bedroom apartmentsPoolFitness centerClubhouseGaming room

As published by the business on its own website; not independently verified.

Common questions

What community programs does Sansom Ridge offer?: On-site food pantry with free diapers and wipes, community events including ice cream socials, and a resident coordinator (Sabrina) who organizes activities.
Has the complex had roach problems?: Yes. Multiple residents report ongoing roach infestations. Pest control visits have been infrequent and ineffective, so residents arrange their own treatments.
How does the office handle rent payments?: Recent reviews describe the office refusing partial payments, not providing written explanations for payment rejection, giving incorrect corporate phone numbers, and being dismissive when asked for clarification. This remains unresolved.

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Sansom Pointe Senior

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Sansom Ridge Apartments

The real story

Where it delivers

What to ask before signing

How residents rate the community

Measured against the market

How we got this number

Ratings pulled apart

Get in touch

Office hours

From the property's site

Common questions

Similar apartment complexes nearby

Sansom Bluff Apartments

Sansom Pointe Senior

Azora Ranch Apartments

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