Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.
Spur Canyon's 3.3 rating reflects a property in crisis. While leasing agent Jermaine earns consistent praise for tour friendliness and technician Brandon received credit for swift AC repair, nearly 40 percent of reviews are one or two stars. Residents report months-long waits for AC fixes in summer heat, repeated flooding, rotten wood falling outside, raccoons in walls, and roaches inside. Fees surprise tenants, management avoids accountability, and the emergency maintenance line does not answer. Multiple reviewers say the property is unsafe and regret signing leases.
The complex is 50 years old and shows it. Exterior damage, water ingress, pest infestation, and lack of emergency response form the core complaint. One resident reported waiting four months for repairs after flooding on November 4, 2024, with no resolution as of June 2026. Another pregnant tenant terminated her lease after a two-week wait for AC in 93-degree heat. Residents say the advertising misrepresents the unit and location condition. Staff turnover has made management worse since a new manager arrived.
Last verified 2026-08-23
As listed on Google.
As published by the business on its own website; not independently verified.
Long-term residents praise Diana and Johana's personal attention and responsiveness, alongside affordable rents and move-in condition. Others report months of ignored noise complaints, slow maintenance, safety worries (vehicle theft, nearby gunshots), and leasing office delays that cost applicants time before rejection or approval notification errors.
Most tenants describe a complex in serious disrepair where basic requests go unaddressed for months, management ignores legal notices, and residents resort to court action to force compliance. Staff turnover is constant, billing is unreliable, and pests (roaches, beetles) persist despite cleaned units. A handful reported helpful staff, but systemic issues dominate the experience.
Cory's recent management and maintenance staff (Tim) have earned strong praise for responsiveness and professionalism, especially among new residents and those who have seen recent improvement. Serious infrastructure issues-summer heat failures, unresolved pest problems, closed amenities (pool, social area) despite repeated promises-frustrate established tenants and suggest maintenance backlog over quick fixes. Long-term residents report feeling deprioritized as the community prioritizes new move-ins. Hidden fees, sporadic security, and amenity hours that don't match resident schedules add to wear and discontent despite the friendliness of some staff.
Last updated 2026-08-23
