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The Abbey at Hightower

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 205 Google reviews · How we rank ›

4.2(205) 77 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment Communities
The Abbey at Hightower
Service
Townhome-Style Apartment Communities
Reviews
205

The real story

Most residents stay for years and rave about the stability and care here. Maintenance staff respond the same day or within hours to requests, office team (Carol, Sarah, Zabrina, and Dee named repeatedly) greet tenants with genuine warmth, and the community draws pet owners and working professionals who feel safe walking the grounds at night. Soundproofing between units is notably strong. The tradeoff: one-bedroom kitchens are tight, and some drainage issues persist despite management's efforts to address them.

Praised for
  • responsive maintenance staff
  • friendly and helpful office team
  • safe, quiet, pet-friendly community
  • clean, well-maintained grounds
  • strong resident relationships
Watch-outs
  • small kitchen sizes in one-bedroom units
  • occasional drainage or swampy areas on property
responsive-managementfriendly-staffquiet-communityclean-facilitiessecure-parkingwell-maintained-groundssafe-neighborhood
Best for: Pet owners and long-term renters seeking stability, safety, and friendly community.
Think twice if: Small kitchen in one-bedroom units and drainage issues during heavy rain may frustrate some residents.

Where it delivers

  • same-day or next-day maintenance response
  • named staff known for genuine helpfulness (Carol, Sarah, Zabrina, Dee)
  • excellent soundproofing between units
  • strong pet community with on-site dog park

What to ask before signing

  • Maintenance staff Joe, and office team Carol, Sarah, Zabrina, and Dee named by multiple reviewers
  • service requests resolved same day or within hours
  • strong soundproofing between units reported
  • on-site dog park and pet-friendly policy documented
  • tenure of residents: several living 6-10 years reported
  • move-in same day possible per one review

How residents rate the community

Townhome-Style Apartment Communities
Residents report excellent maintenance response times and strong community feel across six to ten year tenures.

Measured against the market

  • Rated 4.2 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

What renters keep saying

helpful staffhelpful teamfriendly neighborsquiet communitypeaceful environmentgatessmooth transitionclean complexfloor plansquick response time

How we got this number

How We Rank
Star rating 45
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Ratings pulled apart

5
142
4
19
3
8
2
6
1
30

Get in touch

Address
6889 Hightower Dr, North Richland Hills, TX 76182
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_fitness_centerhas_onsite_maintenancewelcomes_petshas_swimming_poolhas_parking_lot_free

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:30-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One bedroom apartmentsTwo bedroom apartmentsThree bedroom apartmentsPet friendly apartmentsResort-style swimming pool24-hour fitness centerOn-site dog parkVolleyball court

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Common questions

How fast does maintenance respond?
Same day or within a couple of minutes for emergency calls; most non-emergency requests completed same day or next morning.
Is this pet-friendly?
Yes. The complex has an on-site dog park, and reviewers note most residents own dogs or cats.
Are units soundproof between neighbors?
Reviewers report strong soundproofing; one resident said they rarely hear neighbors despite living there three years.

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Last updated 2026-07-24