Greater Fort Worth Apartment Complex Guide
Menu
Find Your Next Apartment Call

The Arbors on Oakmont

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 301 Google reviews · How we rank ›

4.3(301) 73 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsLuxury Apartments
The Arbors on Oakmont
Location
Fort Worth
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
301
Ranking
#122 in Pet-Friendly Apartments
Best for
Lease applicants who value personal, friendly service and prioritize community feel over strict process protocols.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-08-23.

The real story

The Arbors delivers standout hospitality from named staff like Genesis, McKenzi, and Sonia, who consistently earn praise for warmth, attentiveness, and making the lease process smooth. Residents and prospects report beautiful, quiet apartments with thorough cleaning by Ashley and strong maintenance support.

However, a significant recent infestation complaint reveals critical gaps: one resident encountered persistent cockroaches from move-in, saw maintenance requests closed without action, and waited 48 hours for management response during a genuine crisis. Earlier reviews also flag occasional rudeness from front office staff and a mismatch between photos and reality. The 79% five-star rate masks sharp polarization.

Praised for
  • friendly and attentive staff (Genesis, McKenzi, Sonia, Ashley, Angie praised)
  • clean apartments and grounds
  • quick and easy lease process
  • quiet, well-maintained community
  • responsive maintenance and office support
Watch-outs
  • severe cockroach infestation, maintenance requests closed without action
  • slow or no response from management on urgent issues
  • staff inconsistency; some report rudeness and unwelcoming behavior
  • units not matching online pictures
responsive-managementclean-facilitiesfriendly-staffwell-maintained-groundsslow-maintenancepest-problemsquiet-community
Best for: Lease applicants who value personal, friendly service and prioritize community feel over strict process protocols.
Think twice if: Pest control responsiveness is unproven; one recent tenant faced prolonged infestation and slow management replies. Some staff interactions report as cold or unwelcoming.

Where it delivers

  • Named staff earn consistent praise for warmth and problem-solving
  • Quiet, well-maintained grounds and clean units praised in recent reviews
  • Fast lease approval and onboarding process
  • Spanish-speaking team available

What to ask before signing

  • Genesis Morales praised repeatedly for warmth, attentiveness, and going beyond process
  • McKenzi H. recognized for quick application processing and empathy on first-time renters
  • Ashley (maintenance/cleaning) consistently praised for apartment cleanliness
  • Sonia listed as supervisor praised for professionalism
  • Angie (manager) praised in recent reviews but also named in earlier complaint for rudeness
  • One resident reported cockroach infestation from move-in (July 2026), multiple closed maintenance requests, and 48-hour management response delay
  • Contract disputes noted: residents claim promised refunds for unapproved applications were not delivered
  • Units reportedly do not match online photos in some cases

How residents rate the community

Luxury Apartments
Residents praise clean, quiet, well-maintained units and beautiful grounds, but one tenant reported unresolved cockroach infestation and delayed management response.
Pet-Friendly Apartments
Pet-friendly status mentioned but no detailed review evidence on pet policies or amenities.
Furnished & Corporate Housing
Quick lease process and move-in support praised; no specific details on furnished units or corporate packages.
Townhome-Style Apartment Communities
No review text specifically addresses townhome-style units or their features.

Measured against the market

  • Rated 4.3 against a 3.94 average across the 247 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we got this number

How We Rank
Star rating 51
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Ratings pulled apart

5
239
4
9
3
2
2
5
1
46

Get in touch

Address
6000 Oakmont Trail, Fort Worth, TX 76132
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:30
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Apartment rentalsFloor plansDog parkClubhouseEntertainment kitchen
Published prices
Pet deposit
$200
Pet non-refundable fee
$200
Pet monthly rent
$25 per pet

As published by the business on its own website; not independently verified.

Common questions

How long does the lease approval process take?
One recent reviewer noted the approval process was "quick and easy," and McKenzi pushed applications through before a holiday weekend close. No standardized timeline is stated.
Do you offer Spanish-language support?
Yes. One reviewer noted "Plus hablan español," confirming Spanish-speaking team members are available.
What happens if my application is denied?
One reviewer claims the contract states applicants receive their money back if unapproved. However, another resident disputes they were denied a promised refund, suggesting inconsistent enforcement.

Similar apartment complexes nearby

Aviva Fort Worth
74

Aviva Fort Worth

4.5(40)✓ Google-verified

Aviva residents consistently praise the active lifestyle, with frequent fitness classes, bingo, movie nights, and craft clubs keeping the 55+ community engaged. Management and maintenance staff earn repeated mentions for responsiveness and warmth, the grounds stay well-kept, and most feel they have found genuine neighbors rather than just apartment dwellers. One complaint about deposit handling during move-out stands apart from the overwhelming positive narrative. The community appeals to people wanting structure and connection after 55. Pet owners are welcome, and the central Fort Worth location near Chisholm Trail Parkway, Hulen Mall, and retail makes errands simple. Residents describe staying here long-term, with one tenant having lived there since 2016.

Senior & 55+ LivingLuxury Apartments
View profile
Mylo Apartment Homes
61

Mylo Apartment Homes

3.6(439)✓ Google-verified

Staff members like Nancy, Susan, Kyle, and Jason earn consistent praise for friendliness and quick service, especially during move-in and maintenance calls. However, residents report severe pest problems, unresolved AC and water damage, ignored maintenance requests, and poor trash pickup, with some families leaving after short stays due to heat and bug infestations. The welcome experience masks a pattern once you move in: work orders sit, pest control visits don't happen despite scheduled spraying, and management responses range from dismissive to accusatory. For families needing reliable upkeep and pest control, the gaps between promised service and delivery are significant.

Student HousingAffordable & Low-Income HousingPet-Friendly Apartments
View profile
The Hub at Chisholm Trail
59

The Hub at Chisholm Trail

3.5(359)✓ Google-verified

James Parker's attentive leasing support and a refreshed management team have earned strong recent praise, though the property faces serious operational gaps. Residents report maintenance requests vanishing, phones that ring unanswered, pest infestations, and safety concerns like unlit walkways that persist despite repeated requests. The affordability appeals, but move-in chaos and neglected repairs frustrate long-term residents. New management is actively working to improve the grounds, and maintenance crews are visible, but residents need faster follow-through to close the gap between good intentions and lived experience.

Student HousingAffordable & Low-Income HousingPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-23