OP
30 low data
Overton Park Townhouse
5.0(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
The Holt on Chisholm Trail
Affordable & Low-Income HousingPet-Friendly ApartmentsLuxury ApartmentsTownhome-Style Apartment Communities
- Location
- Fort Worth
- Services
- Affordable & Low-Income Housing, Pet-Friendly Apartments, Luxury Apartments
- Reviews
- 423
- Ranking
- #195 in Affordable & Low-Income Housing
Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.
The real story
Staff like Amanda and Arthur shine during leasing, but the property itself struggles badly. Reviewers report months-long AC outages, non-functioning laundry, roach infestations, water damage, broken amenities, and pavement with large holes. Management does not respond to complaints or code violations, and tenants describe unit conditions so poor they postponed move-ins. One five-star reviewer praised Eric in maintenance for fixing multiple issues in a single visit, yet others say maintenance walks around smoking instead of addressing requests. The gap between leasing experience and living experience is stark.
Tenants across multiple reviews mention feeling trapped: unprepared units, delayed move-ins, eviction notices despite rent credits for unlivable conditions, and corporate silence. This complex carries serious red flags for anyone without a strong alternative.
Praised for
- friendly leasing staff
- responsive maintenance (when engaged)
- appliances and finishes
Watch-outs
- persistent maintenance failures
- poor grounds and facilities upkeep
- pest and mold issues
- unresponsive management
- move-in delays and unit conditions
- utilities unreliable
poor-communicationslow-maintenancepest-problemsfriendly-staffmove-in-issuesoutdated-units
Think twice if: People who need reliable AC, working appliances, or responsive management should look elsewhere. Those with urgent housing needs should tour in person and check maintenance responsiveness before committing.
Where it delivers
- Attentive leasing staff
- Modern finishes in new units
What to ask before signing
- Eric in maintenance praised for fixing multiple issues (wasp nest, screen door, AC filter, stove knob) in single visits
- Amanda and Arthur leasing staff repeatedly named as patient and professional
- Crystal Sheree leasing agent noted for detail-oriented help
- Multiple maintenance requests reportedly go unaddressed for months
- Code enforcement cited the property with eight violations
- Two maintenance staff reportedly available to serve entire complex
- Washers and dryers non-functional (spin cycles fail, dryers overheat clothes)
- Pest control charged but reportedly ineffective
How residents rate the community
- Pet-Friendly Apartments
- One review mentions breed restrictions applied inconsistently based on tenant race, raising discrimination concerns.
- Affordable & Low-Income Housing
- Reviewers cite poor value given maintenance failures and unusable amenities, though no rent prices stated.
- Townhome-Style Apartment Communities
- Private patios and wood-style floors appreciated aesthetically, but grounds maintenance and pavement repairs severely lacking.
- Luxury Apartments
- Granite counters and newer finishes contrast starkly with non-functional AC, roach infestations, and water damage reported in same units.
Measured against the market
- Rated 3.1 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
- Has more Google reviews than 93% of the businesses in this directory.
How we got this number
How We Rank Star rating 0
Review volume 100
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30
Ratings pulled apart
5
187
4
24
3
16
2
20
1
176
Get in touch
- Phone
- +1855-705-3994
- Address
- 5401 Overton Ridge Blvd, Fort Worth, TX 76132
Last verified 2026-08-23
Office hours
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-16:00
- Sunday
- Closed
As listed on Google.
From the property's site
Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsgranite counterswood-style floorswalk-in closetsprivate patio or balconyfitness center
Credentials claimed:Equal Opportunity Housing, Handicap Friendly
As published by the business on its own website; not independently verified.
Common questions
- How long does it take to move in after approval?
- Multiple reviewers report two-week to month-long delays even after rent is paid. Units arrive dirty or unready; some tenants postponed moves because of failed repairs and pest issues.
- Is AC reliable?
- No. Multiple reviewers report AC outages lasting three to four months, with limited maintenance response despite repeated requests. At least one tenant bought a window unit out of pocket.
- Do laundry facilities work?
- Reviewers describe washers that do not spin out clothes and dryers that overheat garments. Tenants report going to laundromats instead and cite filthy laundry room conditions.
Similar apartment complexes nearby
59
Axis Waterfront
3.0(306)✓ Google-verified
The leasing office staff, especially Henry and Trenna, earn consistent praise for attentiveness and fast approvals, making the rental process smooth for relocating families. Behind that friendly front sits a complex with persistent maintenance failures: roaches and gnats in units, weekly water outages, aging electrical systems, and management that ignores concerns or resists early lease termination despite serious safety issues. Maintenance problems appear intermittent rather than universal, but when they occur, complaints about unresponsive management and billing disputes dominate. Residents report staying years when satisfied, and pet owners appreciate the dog amenities. Long-term renewals suggest the community works for some, while others describe their experience as unsafe and unmanageable.
Affordable & Low-Income HousingPet-Friendly ApartmentsTownhome-Style Apartment Communities
74
Overton Park Townhome Apartments
4.1(178)✓ Google-verified
Residents consistently report clean, well-maintained grounds and interiors that feel peaceful and cared for. The community benefits from dedicated maintenance work, particularly from staff members named Max/Maximus who keep yards and parking areas pristine. Staff members Rose, Melissa, Leslie, and Angie earn repeated praise for patient, knowledgeable leasing help. A small number of residents have faced communication gaps during the application phase, though prompt maintenance service is otherwise the norm.
Affordable & Low-Income HousingTownhome-Style Apartment CommunitiesLuxury Apartments