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The Holt on Chisholm Trail

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 420 Google reviews · How we rank ›

3.1(420) 58 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Low-Income HousingTownhome-Style Apartment Communities
The Holt on Chisholm Trail
Services
Luxury Apartments, Affordable & Low-Income Housing, Townhome-Style Apartment Communities
Reviews
420

The real story

Staff warmth masks systemic property failures. Leasing agents like Arthur, Amanda, and Crystal earn consistent praise, and Eric excels at repairs when he reaches your unit. But residents endure months without AC or heat, abandoned work orders, poor communication from management, and amenities like the pool that never open despite rent that climbs mid-lease. With only two maintenance workers for a sprawling complex, the operation buckles under its own size.

Recent shift: A resident edit from late July notes visible improvement in office responsiveness and AC repairs after months of failure, suggesting recent management effort to address staffing or priorities-though the pool remained closed and other complaints persist.

Praised for
  • friendly leasing staff (Arthur, Amanda, Crystal)
  • responsive maintenance standouts (Eric/Erick Salomon)
  • decent finishes and floor plans
  • good promotional offers
Watch-outs
  • severe AC and heating failures lasting months
  • unprofessional communication and broken promises
  • maintenance backlog with only 2 staff
  • pool closed for years despite advertising
  • inconsistent pet policy enforcement
  • high fees and late pricing updates
  • pest issues (roaches, termites, ants)
friendly-staffslow-maintenancepoor-communicationoutdated-unitsmove-in-issuesoverpriced-fees
Best for: Short-term renters at move-in who value good leasing service over long-term maintenance reliability.
Think twice if: You expect responsive maintenance, consistent cooling/heating, or prompt communication-this complex has struggled with all three, particularly during summer months.

Where it delivers

  • Warm, responsive leasing staff
  • Quality maintenance workers (when available)
  • Granite counters and modern finishes
  • Promotional pricing at move-in

What to ask before signing

  • Eric/Erick Salomon (maintenance): praised for fixing multiple issues in one visit and staying respectful
  • Amanda and Arthur (leasing): mentioned repeatedly for attentiveness and professionalism
  • Code compliance citations issued (8 total, cited in one review)
  • Only 2 maintenance staff for entire complex
  • Pool advertised but closed multiple years running

How residents rate the community

Luxury Apartments
Granite counters and finishes attract renters, but maintenance failures and poor communication undermine the premium positioning
Affordable & Low-Income Housing
Base rent under $1,300 appeals to budget renters, but hidden fees and pricing discrepancies on lease signings create frustration
Townhome-Style Apartment Communities
Layout and private patios are advertised strengths, but poor upkeep and overcrowding (noise from footsteps) limit the appeal

Measured against the market

  • Rated 3.1 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we got this number

How We Rank
Star rating 0
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Ratings pulled apart

5
186
4
24
3
17
2
20
1
173

Get in touch

Address
5401 Overton Ridge Blvd, Fort Worth, TX 76132
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsgranite counterswood-style floorswalk-in closetsprivate patio or balconyfitness center

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Common questions

Is the pool open?
Residents report the pool has remained closed for multiple years despite being advertised as an amenity. Reviews offer no current open dates.
How long do maintenance requests take?
One resident with 8 months tenure reported no work orders completed. Another praised Eric for fixing multiple issues in one visit. Severe backlog appears typical, with only 2 maintenance staff for the entire complex.
Will the rent I see on tour match my lease?
One applicant was quoted $1,279 at tour, offered a lease at $1,650 a week later. The business promised to honor the original price but took weeks to correct it, with no proactive updates from management.

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Last updated 2026-07-24