New management has turned the property around with visible improvements to lighting, landscaping, and maintenance, earning praise for their responsiveness and willingness to work with tenants. However, the complex still struggles with inconsistent office staffing, pest control, plumbing leaks during rain, and poor grounds upkeep that reviewers describe as longstanding and unresolved.
Recent shift: New management team (particularly Christina) installed 6-7 months ago; visible repairs and improvements have occurred, but earlier one-star reviews cite severe maintenance failures and office unavailability under prior ownership.
Last verified 2026-07-24
As listed on Google.
Residents consistently praise the complex for its clean, quiet grounds and responsive management. The property manager Amanda stands out across reviews for her professionalism, availability, and genuine care for tenants; maintenance staff are described as friendly and helpful.
Staff excellence, especially Kyndra in leasing and maintenance technicians Dee and Jay, drives strong satisfaction. The community feels family-friendly and quiet, with recent gym and pool upgrades. However, serious complaints emerge around security lapses, pest control delays, move-in readiness, and management's handling of resident concerns; some residents felt unheard despite documenting issues.
Evergreen has a committed core of long-term residents who praise the grounds, location, and when management is stable, the friendliness of staff like Ms. Clemons and earlier maintenance teams. However, recent management changes have triggered departures, with multiple seniors reporting slow work order completion, hallway sanitation issues (pet waste, mold from leaks), harsh enforcement of parking violations, and deposit disputes that left residents feeling disrespected rather than cared for. The property struggles with consistency. Good maintenance staff and responsive management earn five-star ratings; poor communication, staff turnover, and health concerns in common areas drive one- and two-star reviews. Senior residents especially cite feeling dismissed when their requests go unanswered or when management lacks empathy during medical crises.
Last updated 2026-07-24
