Move-in gets high marks when the right staff handle it, particularly a manager (Candy, mentioned repeatedly when positive) who goes out of her way and processes paperwork quickly. Once residents are in, maintenance becomes hit-or-miss: some emergency calls go unanswered for hours, AC problems linger unfixed for weeks, and responses depend heavily on which technician shows up. A staff turnover or transition appears to have caused real service gaps recently.
Recent shift: Staff turnover (particularly loss of well-liked manager Candy) correlates with a sharp drop in recent maintenance and responsiveness; earlier reviews consistently positive, recent ones report failures
Last verified 2026-07-24
As listed on Google.
As published by the business on its own website; not independently verified.
Buttercup Place offers an affordable place to live near highway and retail access, and reviewers in stable housing report satisfaction with their units. However, recent complaints point to unresponsive management, pest problems, and safety concerns in common areas that raise doubt about maintenance and oversight.
Management quality varies sharply. When engaged, property managers like Andria earn strong praise for attentiveness. However, staffing gaps, slow maintenance response, and selective rule enforcement undermine trust. Location and cleanliness are noted positives.
Most visitors praise the welcoming staff, particularly naming Brenda Reese and Keven for their attentiveness to prospective tenants and families seeking senior housing. Apartments are described as clean and well-maintained, with management noted as responsive to residents. One tenant raised concerns about selective rule enforcement and alleged disrespect from front-office staff toward older residents, plus roaming pets on the grounds.
Last updated 2026-07-24
