Fort Worth Apartment Reviews Guide
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Burnett Lofts

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 115 Google reviews · How we rank ›

3.6(115) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsStudent HousingAffordable & Low-Income HousingTownhome-Style Apartment Communities
Burnett Lofts
Services
Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews
115

The real story

Long-term residents credit Burnett Lofts for its walkable downtown position, well-appointed apartments, and a capable maintenance team led by Derrick. The leasing staff (particularly Kayla, Landon, and Sarah) receive consistent praise for professionalism and attentiveness. A management change in spring 2025 is noted as turning around prior service gaps.

However, older reviews and recent comments reveal persistent friction: the parking garage gate has repeatedly failed, leaving cars vulnerable to break-ins; callers struggle to reach the leasing office; and move-out security deposit disputes have stretched months without resolution. Noise from neighbors and delayed HVAC fixes appear in multiple accounts. New management has improved maintenance responsiveness, but office accessibility and security remain contentious.

Praised for
  • friendly and responsive leasing staff
  • quick maintenance response
  • great location downtown
  • pet-friendly with dog park
  • clean units and grounds
Watch-outs
  • parking garage security issues and gate malfunctions
  • leasing office phone communication failures
  • thin walls and noise from neighbors
  • slow HVAC repairs
  • security deposit delays and staff dismissiveness
responsive-managementclean-facilitiesfriendly-staffslow-maintenancesecure-parkingpackage-theftgreat-locationnoisy-neighborsmove-in-issues
Best for: Downtown professionals and pet owners who prioritize location and amenities over parking security.
Think twice if: Garage security and gate reliability are ongoing concerns; phone access to the leasing office remains inconsistent despite management improvements.

Where it delivers

  • Downtown location walking distance to restaurants, parks, and Sundance Square
  • capable maintenance team with named technicians
  • pet-friendly with dedicated dog park
  • modern smart home features and resort-style pool

What to ask before signing

  • Derrick leads maintenance and is named frequently for quick repairs
  • Kayla (Assistant Manager), Landon, and Sarah form the leasing team
  • management transition occurred spring 2025
  • parking garage gate malfunctions reported across multiple years
  • resort-style pool, 24-hour fitness center, on-site market
  • trail access to nearby QuikTrip and Burnett Park

How residents rate the community

Luxury Apartments
Smart home technology and resort amenities praised; some note thin walls and older building noise issues.
Pet-Friendly Apartments
Dog park and trail access well-received; pets comfortable exploring nearby Burnett Park.
Student Housing
Location near downtown attractions and transit appeals; affordability noted relative to area.
Affordable & Low-Income Housing
Pricing competitive for downtown location; move-in specials advertised though disputed in one review.
Townhome-Style Apartment Communities
Multi-floor units with varied layouts; elevator and hallway maintenance historically inconsistent.

Measured against the market

  • Rated 3.6 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we got this number

How We Rank
Star rating 11
Review volume 90
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
65
4
8
3
6
2
5
1
31

Get in touch

Address
1012 Burnett St, Fort Worth, TX 76102

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsSmart home technologyResort-style pool24-hour fitness centerOn-site marketConnected parking garage
Published prices
Special move-in offer
up to 10 weeks free plus $1000 look and lease special

As published by the business on its own website; not independently verified.

Enquire about Burnett Lofts

Your enquiry goes to the Fort Worth Apartment Reviews Guide team, who will pass it to Burnett Lofts. We only share your details with providers relevant to your request.

Common questions

What is the move-in special right now?
Their website lists up to 10 weeks free rent plus a $1,000 look and lease special. One reviewer disputed whether the advertised free weeks actually applied to the published price.
How quickly do maintenance requests get handled?
Recent reviews report quick responses under current management (since spring 2025). Derrick and his team are named for efficient service. Older reviews cite slower HVAC repair turnaround.
Is the parking garage secure?
The parking garage gate has malfunctioned repeatedly across multiple years, leading to five reported car break-in attempts in one resident's account. This remains an unresolved security issue.

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Last updated 2026-07-24