Greater Fort Worth Apartment Complex Guide
Menu
Find Your Next Apartment Call

Cottages at Summer Creek

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 141 Google reviews · How we rank ›

4.0(141) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Townhome-Style Apartment Communities
Cottages at Summer Creek
Location
Chisholm Trail Ranch, Fort Worth
Service
Townhome-Style Apartment Communities
Reviews
141
Best for
New movers who value welcoming staff and a clean first impression during leasing.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Five-star guests consistently praise staff like Vanessa and Valerie for warmth and professionalism during leasing, and describe a clean, quiet community with working maintenance teams. Longer-term residents and those needing repairs face a starkly different experience: pest control doesn't stick, office staff go silent for weeks on calls and emails, broken doors and AC systems linger for months, and a broken gate leaves a gated community unsecured. Management turnover appears frequent, and recent office staff reportedly avoid answering phones and emails.

The property appeals to move-in day visitors but tests the patience of those who need responsive management. Staff quality varies sharply by role and timing. High repair costs, late responses to maintenance requests, and unaddressed pest infestations are the core frustrations that keep this community from stronger ratings.

Praised for
  • friendly, responsive staff (especially leasing)
  • clean community with good amenities
  • quick maintenance response
  • family and pet-friendly atmosphere
Watch-outs
  • roach and pest control failures
  • poor communication from office and management
  • AC and maintenance issues unresolved
  • parking shortages and broken gate security
  • inconsistent management changes
friendly-staffresponsive-managementpoor-communicationclean-facilitiespest-problemsslow-maintenancemove-in-issues
Best for: New movers who value welcoming staff and a clean first impression during leasing.
Think twice if: You need reliable pest control, responsive office communication, or quick repairs; management and office quality vary widely and roach and AC issues recur.

Where it delivers

  • staff warmth at move-in (especially Vanessa, Jessica, Valerie)
  • clean grounds and quiet atmosphere
  • resort-style amenities and dog park
  • on-site 24-hour maintenance available

What to ask before signing

  • Leasing staff Vanessa Garza, Jessica, and Valerie praised repeatedly for warmth and communication
  • Pest control repeatedly skips scheduled appointments or fails to resolve infestations despite repeated resident requests
  • AC system failures lasting months with no resolution; units lack filters at move-in
  • Door repairs delayed for over a year pending parts
  • Gate broken for over two months, leaving gated community unsecured
  • Management turnover frequent; current management reportedly avoids phone and email contact
  • Dog park available for residents
  • Previous manager and staff answered phones; current staff does not

How residents rate the community

Townhome-Style Apartment Communities
Move-in experience praised for friendliness and clean units; ongoing residents frustrated by slow repairs, pest control gaps, and poor office communication.

Measured against the market

  • Rated 4 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How we got this number

How We Rank
Star rating 32
Review volume 93
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
96
4
9
3
3
2
7
1
26

Get in touch

Address
5401 Barlean Rnch, Fort Worth, TX 76123
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Studio cottages for rentOne-bedroom cottages for rentTwo-bedroom cottages for rentThree-bedroom cottages for rentResort-style amenitiesOnline payment options24-hour emergency maintenanceOn-site maintenance
Published prices
One-time pet fee
$350
Pet rent
$25

As published by the business on its own website; not independently verified.

Common questions

Are pets allowed?
Yes. One-time pet fee is $350 and pet rent is $25 per month.
What's available on the property?
Resort-style amenities, a dog park, 24-hour emergency maintenance, on-site maintenance, gated entry, and online payment options. Units range from studios to three-bedroom townhomes.
How responsive is maintenance?
Same-day response reported by some residents; however, others report months-long waits for AC repairs, sealed doors, and other issues, with maintenance sometimes unable or unwilling to help.

Similar apartment complexes nearby

Cortland Chisholm Trail
74

Cortland Chisholm Trail

4.4(349)✓ Google-verifiedPublishes prices

Cortland Chisholm Trail scores well when staff connect with residents during tours and moves, and the grounds attract families seeking contemporary finishes. Maintenance responses drag for weeks on critical repairs like air conditioning, and multiple arrivals found pest problems or poor cleanliness that contradicted the show units. Gate security and resident-only amenity access remain unresolved friction points.

Luxury ApartmentsTownhome-Style Apartment Communities
View profile
Avendale Chisholm Trail Ranch
70

Avendale Chisholm Trail Ranch

4.6(29)✓ Google-verified

Most residents praise the well-kept townhomes, peaceful setting, and attentive staff by name. Leasing team members Brittni, Tiffany, and Taiah earn consistent recognition for patient, welcoming service. Maintenance crew Austin and Yedi respond quickly and keep residents updated. Amenities include a resort-style pool, gym, and dog parks. A minority of applicants report confusion during approval, including unclear fee breakdowns and a canceled application that was later unreversible. One resident noted feeling pressured during a speaker-phone financial call. These friction points stand apart from the overwhelmingly positive experience of move-in residents.

Townhome-Style Apartment Communities
View profile
Chaparral Ranch Homes
59

Chaparral Ranch Homes

3.7(60)✓ Google-verified

Strong praise comes from residents who experience Shannon, Gwen, and Adrian's personal attention during leasing and smooth moves, plus long-term tenants who report quick maintenance and a peaceful setting. However, dozens of applicants and current residents describe delayed responses to repair requests (ant infestations returning within hours, thermostats left unfixed), no proactive follow-up on maintenance, and application rejections sprung at move-in deadlines when the business failed to flag income limits upfront. Communication issues dominate: new management since October appears less accessible, the office sometimes refuses to help existing tenants, and mailroom access is restricted to 9a-6p weekdays only despite residents paying for amenities. The business markets resort-like homes and amenities but reviews reveal inconsistency in delivering them. Trash piles up outdoors, the mailroom system is unsecured (anyone can access packages), and repairs that should be routine (thermostat, gate fix) stall for weeks. Staff named positively in older reviews no longer appear; newer reviews cite rudeness and disorganization. Residents feel service quality depends on whether you are a new applicant or an existing tenant.

Affordable & Low-Income HousingTownhome-Style Apartment Communities
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-23