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Flats at Brentwood

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 321 Google reviews · How we rank ›

4.0(321) 68 composite score See reviews on Google ✓ Google-verified
Affordable & Low-Income HousingPet-Friendly ApartmentsLuxury ApartmentsTownhome-Style Apartment Communities
Flats at Brentwood
Location
Brentwood-Oak Hills, Fort Worth
Services
Affordable & Low-Income Housing, Pet-Friendly Apartments, Luxury Apartments
Reviews
321
Ranking
#35 in Affordable & Low-Income Housing
Best for
Tenants prioritizing a smooth leasing experience and staff attention during application.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Isai Camacho and the leasing team excel during the application and move-in phase, earning consistent praise for speed and personality. After move-in, residents hit a wall: maintenance requests languish for months, staff dodge phone calls, and management communication drops sharply once tenants are signed.

The grounds look sharp, and repair crews pitch in when they show up. But a resident waiting six months to have a dishwasher installed, combined with reports of homeless activity and understaffing, paint a picture of a complex that front-loads charm and then underdelivers on day-to-day service.

Praised for
  • Isai Camacho and office staff responsiveness during leasing
  • Quick move-in process and approvals
  • Well-maintained grounds and landscaping
  • Maintenance staff attentive and helpful
Watch-outs
  • Poor phone communication and hard to reach staff
  • Slow apartment repairs and maintenance follow-up
  • Inconsistent rental approval process and shifting criteria
  • Homeless people and security concerns on grounds
responsive-managementpoor-communicationwell-maintained-groundsslow-maintenancefriendly-staff
Best for: Tenants prioritizing a smooth leasing experience and staff attention during application.
Think twice if: You need responsive maintenance or value phone access to management; expect long repair waits and communication gaps after move-in.

Where it delivers

  • Leasing staff (especially Isai) praised for speed and helpfulness
  • Quick move-in process
  • Pet-friendly community
  • Fitness center and pool amenities

What to ask before signing

  • Isai Camacho consistently praised by name for leasing assistance and tours
  • One resident reported dishwasher unhooked since March move-in with no repair date set
  • Another resident waited two weeks after signing lease and paying deposits before move-in clearance
  • Maintenance crew noted as helpful when they arrive, but response times unclear
  • Pest control reportedly not observed by residents

How residents rate the community

Affordable & Low-Income Housing
No clear evidence in reviews.
Pet-Friendly Apartments
Website claims pet-friendly community; no specific review details on pet policy, fees, or resident experience.
Luxury Apartments
No clear evidence; some praise for cleanliness and landscaping, but no luxury-specific mention.
Townhome-Style Apartment Communities
Two-bedroom units toured and moved into; 2BR explicitly mentioned as clean and well-maintained, but long maintenance delays undercut the promise.

Measured against the market

  • Rated 4 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we got this number

How We Rank
Star rating 33
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
214
4
20
3
23
2
15
1
49

Get in touch

Address
2100 E Loop 820, Fort Worth, TX 76112
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Two-bedroom apartmentsThree-bedroom apartmentsFitness centerPoolPet-friendly communityOn-site laundry24-hour emergency maintenancePicnic area with BBQ

Credentials claimed:Equal housing, ADA

As published by the business on its own website; not independently verified.

Common questions

How long does the leasing process typically take?
Reviews praise quick move-in and approvals, but one applicant reported the process being unpredictable: they were approved, then suddenly denied based on rental history, forcing reconsideration. Another resident waited two weeks after signing and paying deposits before being cleared to move in.
Are pets allowed?
Their website lists Flats at Brentwood as a pet-friendly community, but the reviews do not discuss pet fees, breed restrictions, or resident experience with pets.
How responsive is maintenance?
Reviews note maintenance staff is helpful when they arrive, but response times are inconsistent. One resident reported waiting six months for a dishwasher hookup since move-in in March with no repair date set.

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Last updated 2026-08-23