
Flats at Brentwood
Residents credit leasing staff, particularly Isai, with smooth application and move-in support; the grounds are clean and well-kept. Yet maintenance backlogs persist: appliances stay broken for months, pest control is missing, and office phones go unanswered. Newer management is seen as focused on revenue over community care, with disputes over parking fees and lack of compensation for damage caused by maintenance itself. The best experience comes early, during leasing. Long-term living reveals gaps: broken dishwashers wait since March, rats reported, and management responsiveness has dropped noticeably since staff turnover.

