Greater Fort Worth Apartment Complex Guide
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Laurel Heights at Cityview

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 363 Google reviews · How we rank ›

3.8(363) 65 composite score See reviews on Google ✓ Google-verified
Affordable & Low-Income HousingPet-Friendly ApartmentsTownhome-Style Apartment CommunitiesLuxury Apartments
Laurel Heights at Cityview
Location
Fort Worth
Services
Affordable & Low-Income Housing, Pet-Friendly Apartments, Townhome-Style Apartment Communities
Reviews
363
Ranking
#165 in Affordable & Low-Income Housing
Best for
First-time renters and those relocating to Fort Worth for work or school

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Strong leasing team and maintenance response draw praise, but recurring appliance failures and parking issues frustrate long-term residents. Recent improvements to gates and water service suggest management is addressing past problems, though enforcement gaps remain.

Praised for
  • fast maintenance response
  • friendly, welcoming leasing staff
  • recent infrastructure improvements
  • well-maintained grounds and amenities
Watch-outs
  • broken appliances and slow repairs
  • pest control failures
  • parking enforcement confusion and towing errors
  • move-in fees and miscommunication
friendly-staffresponsive-managementmove-in-issuesslow-maintenanceoutdated-unitswell-maintained-grounds
Best for: First-time renters and those relocating to Fort Worth for work or school
Think twice if: You have an older appliance, need reliable pest control, or plan extended stay with minimal maintenance issues

Where it delivers

  • Responsive maintenance team
  • Welcoming leasing staff
  • Recent infrastructure fixes
  • Resort-style amenities

What to ask before signing

  • Maintenance technicians: Esteban, Ted Hasty
  • Leasing staff: Amber, Jawuan, Brittany, Courtney, Cytia
  • Recent fixes: gate remote systems, water outages resolved as of March 2026
  • Amenities: resort pool, fitness center, tennis court, outdoor kitchen
  • Move-in may involve unexpected fees and confusion; communication gaps noted between office staff and management

How residents rate the community

Affordable & Low-Income Housing
Move-in fees and hidden costs surprise some renters; unclear pricing communication.
Pet-Friendly Apartments
Pet-friendly status listed on website; no review evidence of pet-specific issues or praise.
Townhome-Style Apartment Communities
Private patios and in-home washer/dryer praised; appliance durability concerns override.
Luxury Apartments
Granite countertops and stainless steel appliances as advertised; broken units not replaced promptly.

Measured against the market

  • Rated 3.8 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we got this number

How We Rank
Star rating 20
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
228
4
28
3
10
2
10
1
87

Get in touch

Address
5701 Overton Ridge Blvd, Fort Worth, TX 76132

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One and two bedroom apartmentsOpen-concept kitchensGranite countertopsStainless steel appliancesWalk-in closetsIn-home washer and dryerPrivate patios or balconiesResort-style pool and sundeck

As published by the business on its own website; not independently verified.

Common questions

How long do maintenance requests typically take?
Multiple reviewers report fast response and same-day or next-day fixes from maintenance staff. One long-term resident notes recent improvements since March 2026.
What is the parking policy, and can I reserve a spot?
Reserved and visitor parking spots are marked; however, two recent disputes over towing of marked vehicles suggest inconsistent enforcement and poor communication between office staff and the towing company.
Do appliances come with a warranty or replacement guarantee?
No warranty information appears in reviews. One resident reports broken appliances are "fixed" repeatedly but break again, and replacements are not granted despite multiple service requests.

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Staff like Amanda and Arthur shine during leasing, but the property itself struggles badly. Reviewers report months-long AC outages, non-functioning laundry, roach infestations, water damage, broken amenities, and pavement with large holes. Management does not respond to complaints or code violations, and tenants describe unit conditions so poor they postponed move-ins. One five-star reviewer praised Eric in maintenance for fixing multiple issues in a single visit, yet others say maintenance walks around smoking instead of addressing requests. The gap between leasing experience and living experience is stark. Tenants across multiple reviews mention feeling trapped: unprepared units, delayed move-ins, eviction notices despite rent credits for unlivable conditions, and corporate silence. This complex carries serious red flags for anyone without a strong alternative.

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Last updated 2026-08-23