Fort Worth Apartment Reviews Guide
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Laurel Heights at Cityview

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 361 Google reviews · How we rank ›

3.8(361) 69 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsAffordable & Low-Income HousingTownhome-Style Apartment Communities
Laurel Heights at Cityview
Services
Luxury Apartments, Pet-Friendly Apartments, Affordable & Low-Income Housing
Reviews
361

The real story

Most residents praise the responsive maintenance team and genuinely welcoming staff, citing fast problem-solving and personal attention. Leasing staff like Brittany and Courtney stand out for patience and clarity. Recent fixes to gates and water issues have resolved earlier frustrations. However, parking tow incidents and confusing move-in fees have left some frustrated, and newer office staff sometimes give conflicting information.

Praised for
  • Responsive maintenance team
  • Friendly, caring staff
  • Recent infrastructure improvements
  • Helpful leasing consultants
Watch-outs
  • Parking tow confusion and miscommunication
  • Move-in fee surprises
  • Staff turnover and inconsistency
responsive-managementfriendly-staffwell-maintained-groundsmove-in-issues
Best for: First-time renters and families who value responsive maintenance and attentive leasing staff.
Think twice if: Parking enforcement has been inconsistent; verify visitor spot policies before move-in to avoid tow charges.

Where it delivers

  • Fast maintenance response
  • Strong leasing team (Brittany, Courtney, Ashley named)
  • Resort amenities
  • Recent infrastructure repairs

What to ask before signing

  • Esteban recognized for maintenance expertise
  • Leasing staff Brittany, Courtney, and Ashley named as standouts
  • Gates and water outage issues resolved as of March
  • Move-in fees sometimes unexpected; staff clarification helped resolve

How residents rate the community

Luxury Apartments
Granite countertops, stainless steel appliances, and resort pool praised; some move-in fee confusion noted.
Pet-Friendly Apartments
No direct review evidence on pet policies or pet-friendly features.
Affordable & Low-Income Housing
One reviewer cited affordable rates and staff helpfulness getting them approved; move-in fees sometimes surprised residents.
Townhome-Style Apartment Communities
Private patios, in-home washer/dryer, and open-concept layouts appreciated; infrastructure recently improved.

Measured against the market

  • Rated 3.8 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we got this number

How We Rank
Star rating 21
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings pulled apart

5
228
4
28
3
10
2
10
1
85

Get in touch

Address
5701 Overton Ridge Blvd, Fort Worth, TX 76132
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One and two bedroom apartmentsOpen-concept kitchensGranite countertopsStainless steel appliancesWalk-in closetsIn-home washer and dryerPrivate patios or balconiesResort-style pool and sundeck

As published by the business on its own website; not independently verified.

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Common questions

What if my car gets towed from a visitor spot?
Two residents reported tow charges for registered vehicles; office staff have been inconsistent on parking rules. Contact the office directly to confirm visitor spot markings (painted cement, signs) before parking or moving in to avoid confusion.
How fast does maintenance respond?
Multiple residents report prompt response times; one named technician (Esteban) was praised for both speed and skill. A recent review noted gates now work with remotes and grounds are regularly maintained.
Who helps with the leasing process?
Leasing staff including Brittany, Courtney, and Ashley are named as helpful and patient with questions during tours and applications. One resident noted unexpected move-in fees but said staff helped clarify the process.

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Last updated 2026-07-24