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Rocklyn at Samuels

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 239 Google reviews · How we rank ›

4.3(239) 73 composite score See reviews on Google ✓ Google-verified
Student HousingAffordable & Low-Income HousingPet-Friendly ApartmentsTownhome-Style Apartment CommunitiesLuxury Apartments
Rocklyn at Samuels
Location
Fort Worth
Services
Student Housing, Affordable & Low-Income Housing, Pet-Friendly Apartments
Reviews
239
Best for
First-time renters who value clear explanations and friendly leasing staff guidance.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Staff stars like Nicole and Rose make the leasing process smooth and stress-free for many residents, and maintenance responds well when called. Behind that, disorganized office routines create friction: missing move-in letters, last-minute scheduling changes, and inconsistent answers from different staff members leave newer residents frustrated.

Maintenance work often comes incomplete or lags badly (dishwasher and toilet taking two weeks to fix, a broken fridge ice-box left on the counter). Package theft has become a recurring headache. Long-term residents say the community atmosphere and security feel weaker than they used to be.

Praised for
  • Leasing staff professionalism (Nicole, Rose)
  • Responsive maintenance when engaged (Richard, Robert)
  • Beautiful property and good location
  • Friendly, welcoming team atmosphere
Watch-outs
  • Disorganized leasing office, slow communication
  • Maintenance incomplete or delayed (appliances, lock issues)
  • Move-in day confusion and poor notice
  • Package theft and security concerns
friendly-staffresponsive-managementpoor-communicationslow-maintenancepackage-theftmove-in-issues
Best for: First-time renters who value clear explanations and friendly leasing staff guidance.
Think twice if: Maintenance delays and incomplete repairs are common; move-in logistics are chaotic; package security is weak for a large complex.

Where it delivers

  • Named staff (Nicole, Rose) praised for clear, caring leasing help
  • Responsive maintenance team when engaged
  • Prime downtown location with good views
  • Clean, well-maintained grounds

What to ask before signing

  • Nicole praised for detailed lease explanations and stress-free process support
  • Rose noted for move-in assistance and apartment-hunting effort
  • Richard (maintenance) cited for speed and expertise
  • Robert (maintenance) resolved water leak within one day
  • 3pm earliest move-in policy; move-in time communicated day-before with short notice
  • Multiple residents reported broken appliances on arrival (dishwasher, toilet, fridge); repairs delayed 1-2 weeks
  • Package theft escalating; lockers insufficient for building size

How residents rate the community

Student Housing
Nicole highly praised for explaining lease terms and move-in details to first-time renters
Affordable & Low-Income Housing
No clear affirmation; move-in costs ($60 end-of-month rent) mentioned but not reviewed as value
Pet-Friendly Apartments
No review mention of pet policies or experiences
Townhome-Style Apartment Communities
No specific townhome features mentioned in reviews
Luxury Apartments
Beautiful property and downtown views noted, but marred by maintenance delays and move-in chaos

Measured against the market

  • Rated 4.3 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we got this number

How We Rank
Star rating 51
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings pulled apart

5
190
4
10
3
4
2
2
1
33

Get in touch

Address
637 Samuels Ave, Fort Worth, TX 76102
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Studio apartmentsLoft apartments1-bedroom apartments2-bedroom apartments3-bedroom apartments

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Common questions

What is the earliest move-in time?
3pm is the earliest move-in time per policy, and residents report this is typically communicated the evening before move-in.
Are packages secure in the building?
Package theft has been a recurring issue; multiple residents report stolen deliveries. Locker space is insufficient for the complex size, and large packages are vulnerable.
How long do maintenance repairs typically take?
Times vary: water leaks resolved next day, but appliances (dishwasher, toilet, fridge) have taken 1-2 weeks. Quality of first visit is inconsistent.

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The Harrison Apartments
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The Harrison Apartments

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Review evidence is limited. The Harrison Apartments operates as a furnished luxury complex at 521 Samuels Ave. offering flexible leases, pet-friendly units, 24-hour maintenance, and river-view verandahs. Their website lists one-bedroom units starting at $1,995 and two-bedroom units from $2,895.

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Last updated 2026-08-23