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Trinity Highline

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 70 Google reviews · How we rank ›

4.3(70) 71 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury ApartmentsTownhome-Style Apartment Communities
Trinity Highline
Location
Uptown, Fort Worth
Services
Pet-Friendly Apartments, Luxury Apartments, Townhome-Style Apartment Communities
Reviews
70
Ranking
#139 in Pet-Friendly Apartments
Best for
Residents planning short-term stays (under one year) who value responsive staff.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Most residents praise the leasing and maintenance teams by name, especially Nina and Demarcus, who respond within hours to requests and handle move-ins smoothly. However, parking is a persistent and serious problem, with many residents unable to find spots after 7 pm and forced to pay extra for reserved spots or park near the cemetery. The advertised smoke-free environment is not enforced, leaving persistent cigarette and marijuana smells throughout units and hallways. Additional complaints include car towing without adequate reimbursement and delayed refunds after lease termination.

The community feels friendly and well-maintained on the surface, but structural issues like parking capacity and smoke control undermine the experience for residents staying longer than a few months. Management is responsive to individual requests but appears unable to enforce complex issues like smoking violations or resolve the underlying parking shortage that the building's design created once occupancy filled.

Praised for
  • Fast, responsive maintenance team
  • Attentive, caring leasing staff (Nina, Eveliz)
  • Well-maintained, clean community
  • Smooth move-in process
Watch-outs
  • Severe parking shortage; street and wait-listed garage spots
  • Smoke/marijuana smell throughout building despite advertised smoke-free policy
  • Car towing issues with poor follow-up and no reimbursement
  • Refund delays and billing confusion after move-out
responsive-managementfriendly-staffclean-facilitiessecure-parkingpackage-theftmove-in-issueswell-maintained-groundspoor-communication
Best for: Residents planning short-term stays (under one year) who value responsive staff.
Think twice if: Parking availability is critically tight after 7 pm; smoke/marijuana odor persists despite advertised smoke-free policy; car towing and refund issues have frustrated departing residents.

Where it delivers

  • Highly responsive maintenance technician (Demarcus)
  • Attentive, caring leasing staff
  • Modern finishes (quartz, frameless showers, smart locks)
  • Convenient Uptown location near retail and entertainment

What to ask before signing

  • Demarcus (maintenance) handles requests same-day, sometimes within hours
  • Nina and Eveliz (leasing staff) praised repeatedly for responsiveness and care
  • Alexis (housekeeping) keeps grounds clean and tidy
  • Reserved garage parking has a wait list; overflow parking is street-side next to cemetery
  • $75 per month additional cost for reserved parking spot
  • Car towing incidents without reimbursement despite management promises
  • Refund delays months after move-out; billing portal issues for departing residents

How residents rate the community

Pet-Friendly Apartments
Dog park available; no direct complaints about pet policies in reviews.
Townhome-Style Apartment Communities
Modern finishes and clean grounds praised, but parking shortage and smoke-smell are significant quality-of-life issues for residents.
Luxury Apartments
High-end finishes (quartz, smart locks, frameless showers) meet luxury standards; persistent smoke smell and parking issues undermine the luxury experience.

Measured against the market

  • Rated 4.3 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

How we got this number

How We Rank
Star rating 47
Review volume 80
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Ratings pulled apart

5
54
4
4
3
1
2
3
1
8

Get in touch

Address
1101 Gounah St, Fort Worth, TX 76102
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
Closed
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One bedroom apartmentsFloor plans with walk-in closetsSmart entriesStainless steel appliancesQuartz countertopsFrameless showersHigh ceilingsWood-style floors

As published by the business on its own website; not independently verified.

Common questions

How fast does maintenance respond to repair requests?
Demarcus, the maintenance technician, typically handles requests same-day and sometimes within hours, according to multiple resident reviews.
Is there adequate parking at Trinity Highline?
Garage parking is difficult to find after 7 pm. Reserved spots have a wait list and cost $75 extra per month. Overflow parking is available on the street near the cemetery.
Is the complex truly smoke-free as advertised?
No. Residents report persistent cigarette and marijuana smoke in hallways and units despite the advertised smoke-free policy.

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Last updated 2026-08-23