Business data from Google Business Profile, checked 2026-08-23.
Staff like Marcella, Raven, and Jackie earn consistent praise for welcoming walk-ins, guiding applications efficiently, and moving people to keys fast. Maintenance typically completes requests same-day or next, and residents in their first year enjoy the social events and value. However, the property struggles with responsiveness: phones and emails go unanswered for weeks, noise complaints get dismissed, and corporate short-term rentals appear to get priority over individual long-term tenants. A maintenance employee's alleged harassment of a resident went unaddressed until the tenant went above management to corporate, who later reimbursed them. For disabled and sensitive residents, the enforced noise and dismissive responses have made staying untenable.
The core tension is stark: competent staff trapped in a system where executive decisions (Weinstein Properties policy) override individual care. Existing residents applying for unit transfers lose out to external applicants. Those reporting safety concerns find management talks down to them rather than act. The facility's financial model seems skewed toward corporate accounts and short-term rental income, leaving regular tenants feeling deprioritized and, in some cases, unsafe.
Last verified 2026-08-23
As listed on Google.
Alicia and her leasing team earn consistent praise for attentiveness and genuine care, making the tours and move-in process smooth. The building itself is clean and quiet, but slow maintenance, thin walls that transmit noise, street parking, and unclear fee structures frustrate residents staying long term.
Residents consistently praise Montage for its clean, well-maintained grounds and the responsiveness of the leasing team. Recent manager Tracy earns repeated mention for friendliness and professionalism, while property maintenance staff handle requests quickly. The location near downtown Fort Worth and South Main Village draws praise for walkability to shops and restaurants, and the dog-friendly amenities appeal to pet owners. Staff turnover registers as a minor friction point, with one review lamenting a previous manager's departure. Beyond that, residents highlight spacious layouts, competitive pricing against comparable communities, and resort-style amenities including the pool, fitness center, and co-working spaces as reasons they chose to stay or relocate here.
Most residents praise the sleek downtown location, modern amenities like the rooftop pool, and standout leasing staff members Tammerin and Alyssia who handle move-ins and tours with genuine care. However, persistent complaints undercut the positive experience: hidden fees totaling over $100 monthly, unresponsive management after lease-signing, paper-thin walls with constant neighbor noise, and widespread dog waste in hallways and parking areas. One resident broke their lease after a month due to staff retaliation and filthy move-in conditions. The property shines during the tour but struggles to maintain that standard post-occupancy.
Last updated 2026-08-23
