What should I do before signing a lease here?

Insist on a full unit inspection before signing, with photos and written documentation of all conditions. Multiple residents reported moving in without pre-lease tours and finding roaches, mold, and broken fixtures.

How long do maintenance requests typically take?

Responses vary widely. One resident waited 12 days for items like A/C, mold, and dishwasher issues without resolution. Another praised Angel for rapid A/C replacement and multiple repairs in one visit. Response speed appears to depend on staff availability.

What is the deposit refund policy?

The business website claims deposits are paid only upon approval, but multiple residents report disputes. One applicant reported denied entry after multiple move-in date changes and said the complex kept a $250 deposit despite the policy.

The Griffin Apartments

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 203 Google reviews · How we rank ›

3.9(203) 66 composite score See reviews on Google ✓ Google-verified

Pet-Friendly ApartmentsAffordable & Low-Income HousingTownhome-Style Apartment Communities

Services: Pet-Friendly Apartments, Affordable & Low-Income Housing, Townhome-Style Apartment Communities
Reviews: 203

The real story

Staff stars like Christina and Angel earn repeat praise for going beyond expectations during moves and repairs. Many residents report swift, professional help with maintenance and leasing. However, a substantial block of recent arrivals encountered serious move-in problems: roaches, mold, broken appliances, and dirty units. Several complaints cite unresponsive management, ignored maintenance requests, and deposit disputes where the complex allegedly kept money despite approval policy reversals. One tenant faced documented code violations that were never repaired during tenancy.

Praised for

Staff go above and beyond (Christina, Angel, Ron mentioned by name)
Maintenance responsive and professional when engaged
Quick problem resolution praised in some cases
Leasing process support highlighted

Watch-outs

Severe move-in condition issues: roaches, mold, dirty walls, broken fixtures
Unresponsive to maintenance requests and complaints
Deposit disputes and alleged refusal to return money
Poor communication and disorganized internal systems
Building code violations documented

friendly-staffslow-maintenancemove-in-issuespest-problemspoor-communication

Best for: Pet owners seeking affordable townhome-style rentals who prioritize staff rapport and can inspect units carefully before signing.

Think twice if: Prospective residents should inspect units thoroughly before move-in and document all conditions in writing. Maintenance response depends heavily on staff availability. Deposit policies warrant careful review.

Where it delivers

Staff willing to handle extra service requests
Maintenance staff professional and knowledgeable when called
Some residents report smooth leasing experience
Pet-friendly policy

What to ask before signing

Maintenance supervisor Angel praised for A/C replacement and rapid problem-solving
Leasing agent Christina repeatedly mentioned for going beyond standard assistance
Ron (staff member) cited for resolving issues beyond expectations
Multiple move-in inspections reported incomplete or withheld before lease signing
Water heater leaks, broken drawers, missing cabinet knobs, and broken washer/dryer locks noted as common issues
Code enforcement visited for documentation of violations
Automated billing texts sent after tenant vacated
No itemized security deposit deductions provided in at least one case

How residents rate the community

Pet-Friendly Apartments: Website lists pet-friendly housing but no review text directly addresses pet experience.
Affordable & Low-Income Housing: Positioned as affordable but reviews focus on maintenance and move-in condition, not pricing.
Townhome-Style Apartment Communities: Move-in condition complaints (roaches, mold, dirty walls, broken fixtures) and unresponsive maintenance undermine resident satisfaction.

Measured against the market

Rated 3.9 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
Has more Google reviews than 68% of the businesses in this directory.

How we got this number

How We Rank

Star rating 27

Review volume 100

Review recency 100

Review sentiment 45

Profile completeness 100

Verification 30

Ratings pulled apart

137

Get in touch

Phone: +1888-695-5304
Website: https://www.thegriffinapts.com/?utm_source=google
Address: 7040 John T White Rd, Fort Worth, TX 76120
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 10:00-16:00
Sunday: Closed

As listed on Google.

From the property's site

Services listed

1 bedroom apartments2 bedroom apartmentsswimming poolpet-friendly housing

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Common questions

What should I do before signing a lease here?: Insist on a full unit inspection before signing, with photos and written documentation of all conditions. Multiple residents reported moving in without pre-lease tours and finding roaches, mold, and broken fixtures.
How long do maintenance requests typically take?: Responses vary widely. One resident waited 12 days for items like A/C, mold, and dishwasher issues without resolution. Another praised Angel for rapid A/C replacement and multiple repairs in one visit. Response speed appears to depend on staff availability.
What is the deposit refund policy?: The business website claims deposits are paid only upon approval, but multiple residents report disputes. One applicant reported denied entry after multiple move-in date changes and said the complex kept a $250 deposit despite the policy.

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The Griffin Apartments

The real story

Where it delivers

What to ask before signing

How residents rate the community

Measured against the market

How we got this number

Ratings pulled apart

Get in touch

Office hours

From the property's site

Enquire about The Griffin Apartments

Common questions

Similar apartment complexes nearby

Villas at Alameda

500 Flats

The Campbell Apartments & Townhomes

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