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The Retreat

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 110 Google reviews · How we rank ›

3.9(110) 72 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment CommunitiesLuxury Apartments
The Retreat
Location
Hollow Hills, Fort Worth
Services
Townhome-Style Apartment Communities, Luxury Apartments
Reviews
110
Best for
People seeking townhome privacy with responsive, attentive staff and professional maintenance.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-08-23.

The real story

Moving into The Retreat gives residents a rare combination: townhome privacy without the standalone home hassle, and staff who answer the phone as if you matter. Sylvia, Flower, and Chris (leasing, management, and maintenance) handle move-ins and repairs with genuine speed and kindness; reviewers consistently note how quickly Chris shows up when something breaks, and how Flower and Sylvia make the leasing process feel personal rather than transactional.

The property itself feels more like a residential neighborhood than an apartment complex-quiet, well-kept grounds, units with fireplaces and garages-yet one resident noted a delayed garage door fix. For townhome seekers who value responsive staff as much as square footage, this is the rare place where both align.

Praised for
  • Staff warmth and attentiveness, especially Sylvia, Flower, Chris
  • Quick, professional maintenance response
  • Well-maintained grounds and clean units
  • Peaceful community feeling like a retreat
  • Townhome privacy and design appeal
Watch-outs
  • Garage door repair delays
responsive-managementfriendly-staffwell-maintained-groundsclean-facilitiesquiet-communityamenities-as-advertised
Best for: People seeking townhome privacy with responsive, attentive staff and professional maintenance.
Think twice if: Garage door repairs may not be prioritized; check current maintenance load before moving.

Where it delivers

  • Responsive staff team named and praised across reviews
  • Fast maintenance response; Chris handles requests same-day
  • Townhome feel with apartment convenience
  • Clean, quiet, well-maintained grounds

What to ask before signing

  • Sylvia (assistant) and Flower (manager) consistently praised for leasing and move-in support
  • Chris (maintenance lead) known for same-day or near-immediate repairs
  • One resident waited on garage door repair despite positive overall experience
  • Pest control services on order per resident report

How residents rate the community

Townhome-Style Apartment Communities
Residents love the townhome feeling; garages and fireplaces create a house-like experience with apartment ease.
Luxury Apartments
High-end finishes (fireplaces, private backyards) paired with responsive staff create a premium renter experience.

Measured against the market

  • Rated 3.9 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How we got this number

How We Rank
Star rating 27
Review volume 89
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Ratings pulled apart

5
65
4
12
3
6
2
7
1
20

Get in touch

Address
8200 Brentwood Stair Rd, Fort Worth, TX 76120
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
One, two, and three-bedroom townhomesSpacious layoutsWood-burning fireplacesHigh ceilingsPrivate fenced backyardsAttached one or two-car garages (select units)PoolBBQ grill

As published by the business on its own website; not independently verified.

Common questions

How fast is maintenance response?
Chris, the maintenance lead, is reported by multiple residents to arrive same-day or nearly immediately for most requests (AC repairs, etc.). One resident noted a delayed garage door fix.
What are the townhomes like?
Units feature wood-burning fireplaces, high ceilings, private fenced backyards, and attached one or two-car garages (select units). Layouts range from one to three bedrooms.
Who helps with leasing and move-in?
Sylvia (assistant) and Flower (manager) handle leasing and move-ins. Reviewers consistently praise their responsiveness, friendliness, and detailed support through the application process.

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Last updated 2026-08-23