Fort Worth Apartment Reviews Guide
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Maxwell Apartments

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 337 Google reviews · How we rank ›

3.6(337) 60 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsStudent HousingAffordable & Low-Income HousingTownhome-Style Apartment Communities
Maxwell Apartments
Services
Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews
337

The real story

Leasing staff Alice and manager Veronica consistently earn praise for friendliness and thorough help during tours and move-in, making the application process smooth and welcoming for most applicants.

However, residents report significant gaps once they move in: emergency maintenance responds slowly even in heat emergencies, repair requests languish unresolved (AC, dishwashers, rotting wood), and some face pest infestations and noise from other units. Disputes over deposit retention and application fee practices appear in multiple complaints.

Praised for
  • friendly and patient leasing staff (Alice, Veronica)
  • smooth move-in and leasing process
  • responsive management for accommodations
  • well-maintained grounds and apartments
Watch-outs
  • slow emergency maintenance response
  • unresolved repair issues (AC, appliances, structural damage)
  • deposit and fee retention disputes
  • pest and wildlife infestations
  • noisy neighbors and noise complaints
  • non-functional systems (gate codes, emergency numbers)
  • high rent with poor maintenance upkeep
responsive-managementfriendly-staffslow-maintenancemove-in-issuesnoisy-neighbors
Best for: Renters prioritizing a smooth leasing and move-in experience with attentive staff
Think twice if: Those with high maintenance expectations should verify repair timelines and read recent maintenance complaints before signing

Where it delivers

  • Leasing staff praise for knowledge and responsiveness
  • convenient amenities (pools, clubhouse, on-site parking)
  • pet-friendly policy
  • available near Sundance Square and Stockyards

What to ask before signing

  • Alice Rodgers (leasing agent) noted for thorough tours and background check turnaround within three business days
  • Veronica Espinosa (manager) assists with language barriers and coordinated care for residents without family support
  • 24-hour emergency maintenance claimed but multiple reports of slow response (e.g., 2.5 hours during heat emergency)
  • Gate code system malfunctions reported; emergency maintenance phone number non-functional per residents
  • Pest issues documented: flies, raccoon in ceiling, general infestation

How residents rate the community

Luxury Apartments
Well-maintained grounds and professional leasing process attract high praise
Pet-Friendly Apartments
Pet-friendly policy offered but residents report neglectful pet owners and inadequate oversight
Student Housing
Smooth leasing process and nearby location appeal to touring applicants
Affordable & Low-Income Housing
Rent levels described as high relative to maintenance quality and repair responsiveness
Townhome-Style Apartment Communities
Units praised as appealing and well-presented during tours

Measured against the market

  • Rated 3.6 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we got this number

How We Rank
Star rating 8
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Ratings pulled apart

5
196
4
25
3
10
2
9
1
97

Get in touch

Address
8300 Brentwood Stair Rd, Fort Worth, TX 76120

Last verified 2026-07-24

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Apartment rentalsPet-friendly housingDoor-to-door trash pick-up24-hour emergency maintenanceSwimming poolsClubhouse with socializing areasOn-site parkingHigh-speed internet access

Credentials claimed:Equal housing, Pet-friendly, Accessibility, No-smoking

As published by the business on its own website; not independently verified.

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Common questions

How long does the background check take?
Alice completed background checks within three working days according to a recent resident review.
Do you allow pets?
Yes, Maxwell Apartments is pet-friendly, though residents report issues with other tenants not cleaning up after their animals.
What is included with a unit?
Their website lists washer/dryer connections, cable-ready units, high-speed internet, and on-site parking. Common amenities include swimming pools and a clubhouse.

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Last updated 2026-07-24