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The Vineyards at Trophy Club

Updated 2026-07-24 · 2,262 reviewed · 497 listed · Scored from 87 Google reviews · How we rank ›

4.1(87) 71 composite score See reviews on Google ✓ Google-verified
Townhome-Style Apartment Communities
The Vineyards at Trophy Club
Service
Townhome-Style Apartment Communities
Reviews
87

The real story

Most residents stay multiple years and praise the spacious townhomes, quiet grounds, and especially the maintenance team's responsiveness. Lori, Beth, and Kristi are named repeatedly for strong leasing support. However, some new residents report dismissive or rude treatment during move-out disputes and one prolonged HVAC failure left a tenant in an 85-degree unit for months with minimal resolution.

The location near Trophy Club attracts families and longer-term residents. Staff inconsistency appears tied to specific individuals rather than systemic training, though the core services (grounds, maintenance, pricing) earn consistent praise. Residents with longer tenures report genuine community feel; newer or departing residents sometimes encounter friction.

Praised for
  • responsive maintenance team
  • friendly and personable staff
  • spacious, well-maintained units
  • quiet, peaceful neighborhood
  • good value for price
Watch-outs
  • inconsistent staff professionalism and rudeness
  • HVAC maintenance failures and slow response
  • lease-end billing disputes
  • communication breakdowns
responsive-managementfriendly-staffwell-maintained-groundsquiet-communityslow-maintenance
Best for: Families seeking quiet surroundings with room to spread and reliable maintenance support.
Think twice if: Staff conduct can vary significantly; departing residents report lease-end disputes and billing claims staff never received notices.

Where it delivers

  • Spacious floor plans with in-unit washer/dryer and private patios
  • Responsive maintenance team named for quick fixes
  • Quiet, peaceful neighborhood setting
  • Competitive pricing for the area

What to ask before signing

  • Lori, Beth, and Kristi named for strong leasing and move-in support
  • Maintenance team led by Isidro praised for quick response and pool upkeep
  • One tenant reported HVAC broken for 3+ months with minimal resolution
  • Lease-end disputes over notice receipt and billing charges

How residents rate the community

Townhome-Style Apartment Communities
Spacious units with in-unit laundry praised; some HVAC failures and maintenance delays reported during occupancy.

Measured against the market

  • Rated 4.1 against a 3.94 average across the 309 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 36% of the businesses in this directory.

What renters keep saying

access to 114bingo nightsfriendly staffsafe environmentkind staffresponsive staffnice apartmentneighborhoodpeacefulquiet

How we got this number

How We Rank
Star rating 38
Review volume 84
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings pulled apart

5
62
4
5
3
2
2
1
1
17

Get in touch

Address
1500 Plantation Oaks Dr, Trophy Club, TX 76262
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_fitness_centerhas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_space

Last verified 2026-07-24

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
1 Bedroom Apartments2 Bedroom Apartments3 Bedroom ApartmentsPet FriendlySparkling PoolBusiness CenterCovered ParkingPrivate Patio or Balcony

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about The Vineyards at Trophy Club

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Common questions

What does rent include?
The business offers 1-, 2-, and 3-bedroom units with in-unit washer/dryer, private patio or balcony, well-equipped kitchen, and community access to pool, business center, and fitness center. Specific pricing is not stated in reviews.
Is maintenance responsive?
Most long-term residents report fast repairs and a well-coordinated maintenance team (Isidro named). However, one tenant reported an HVAC outage lasting 3+ months with slow resolution.
Are there activities or community events?
Residents mention bingo nights as a community activity.

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87

Bevan Apartments at Trophy Club

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Residents consistently report fast maintenance and attentive staff who solve problems the same day. Units are clean and well-kept, with modern finishes and grounds that feel maintained, though enforcement of pool quiet hours has frustrated some. Named staff like George and Amy build trust through quick responses and helpful leasing. The turfed yards appeal to dog owners. A few reviewers note upkeep concerns or question the shopping-center location, but praise dominates.

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Magnolia on Oak Street
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Magnolia on Oak Street

4.7(18)✓ Google-verified

Living at Magnolia on Oak Street means entering a spotless, modern complex where staff and neighbors alike treat tenants like community members. Property manager Tamra earns consistent praise for responsiveness and flexibility with leases, while maintenance staff keep grounds and units pristine. The main caveats are intermittent train noise from nearby tracks and covered parking enforcement challenges that can frustrate drivers seeking weather protection.

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Arthouse
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Arthouse

3.7(81)✓ Google-verified

Long-term residents praise Arthouse's location in Keller Town Center, proximity to trails, and several standout staff members like Jay and Sandy. Maintenance requests from positive reviewers get same-day attention, and the community feel appeals to many. However, negative reviews reveal systemic problems: roach infestations, dirty or broken amenities, delayed repairs, and unresponsive front office staff. Management turnover, failed HVAC systems, and move-in conditions (dirty units, previous damage not repaired) anger tenants paying premium prices. The gap between promised upkeep and actual delivery creates stark contrasts between satisfied and frustrated residents.

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Last updated 2026-07-24