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17 low data
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No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
Wildwood Creek
Luxury ApartmentsTownhome-Style Apartment CommunitiesPet-Friendly ApartmentsSenior & 55+ LivingStudent HousingAffordable & Low-Income Housing
- Location
- Grapevine
- Services
- Luxury Apartments, Townhome-Style Apartment Communities, Pet-Friendly Apartments
- Reviews
- 163
- Ranking
- #315 in Luxury Apartments
- Best for
- relocating professionals and families who prioritize attentive leasing staff and location convenience.
Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-08-23.
The real story
Five-star reviews consistently praise three leasing agents-Adam Branscum, Jordyn Lindquist, and Jennifer-for patient, responsive service that makes move-ins smooth even for out-of-state relocations. Maintenance staff (Carlos and Felipe) receive specific mentions for prompt seasonal work and responsiveness to repair requests. However, a stark gap exists between the renovated model units and actual resident conditions. One-star reviewers report poorly maintained hallways, parking areas, landscaping, and a pool that sits idle; management allegedly charged them for damages they didn't cause and pressures tenants to sign leases before seeing their units. A recurring frustration: valet trash fees are mandatory with no opt-out option. Most damaging is a report involving a medically fragile elderly tenant whose broken AC went unrepaired for nearly a year despite his heart and lung conditions, after which management charged a $3,000 lease-break fee.
The location's appeal and staff caliber keep ratings buoyant, but maintenance responsiveness and financial fairness appear inconsistent. Wait times for appointments and difficulty reaching management plague some tenants. Those scoring five stars tend to arrive as fresh leases; those scoring one star report discovering misalignment only after move-in or encountering obstacles during renewal.
Praised for
- responsive leasing staff
- convenient location near Grapevine Main Street
- attentive maintenance crew
- spacious bright units
- welcoming to relocating tenants
Watch-outs
- expensive for age of buildings
- misleading model units don't match actual apartments
- poor grounds maintenance and cleanliness
- unfair security deposit and damage charges
- difficult management communication
- mandatory valet trash with no opt-out
- failed emergency repairs on AC
- long wait times for leasing appointments
responsive-managementpoor-communicationwell-maintained-groundsclean-facilitiesslow-maintenancefriendly-staffoverpriced-feesmove-in-issuesoutdated-unitshidden-feesgreat-location
Best for: relocating professionals and families who prioritize attentive leasing staff and location convenience.
Think twice if: you plan to stay through lease renewal, require quick maintenance response, or need transparent damage documentation and dispute resolution.
Where it delivers
- leasing staff known by name for attentiveness
- proximity to Grapevine Main Street and trails
- spacious, bright floorplans
- maintenance crew responsive to seasonal needs
What to ask before signing
- Adam Branscum, Jordyn Lindquist, and Jennifer named as consistently praised leasing staff
- Carlos and Felipe named as maintenance crew
- Buildings are 20+ years old despite unit renovations
- Mandatory valet trash fee with no opt-out
- One report of AC failure in senior tenant's unit left unrepaired for nearly a year
- Model apartment does not reflect condition of actual occupied units
- Security gate frequently left open or non-functional for weeks
How residents rate the community
- Pet-Friendly Apartments
- Pet fees clearly stated; no review complaints about pet amenities themselves.
- Senior & 55+ Living
- One severe complaint: elderly tenant with medical conditions left without adequate AC repair for a year despite lease renewal, then charged $3,000 break fee.
Measured against the market
- Rated 3.9 against a 3.91 average across the 440 luxury apartments businesses listed here.
- Has more Google reviews than 60% of the businesses in this directory.
How we got this number
How We Rank Star rating 27
Review volume 96
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30
Ratings pulled apart
5
109
4
11
3
3
2
5
1
35
Get in touch
- Phone
- +1817-424-4212
- Address
- 820 E Dove Loop Rd, Grapevine, TX 76051
Last verified 2026-08-23
Office hours
- Monday
- 10:00-18:00
- Tuesday
- 10:00-18:00
- Wednesday
- 10:00-18:00
- Thursday
- 10:00-18:00
- Friday
- 10:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
From the property's site
Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsfitness centerdog parkpoolspet-friendly community
Published prices
- pet deposit
- $500
- pet non-refundable fee
- $150
- monthly pet rent
- $25 per pet
As published by the business on its own website; not independently verified.
Common questions
- Can I tour an apartment before signing a lease?
- According to reviews, some residents were pressured to sign leases without seeing their actual unit first, though other residents successfully toured units. Clarify with leasing before committing.
- What are the pet fees?
- Their website lists a $500 pet deposit, $150 non-refundable fee per pet, and $25 monthly pet rent per pet.
- Can I handle my own trash instead of valet service?
- No. According to reviews, valet trash is mandatory with no option to opt out, even if you prefer not to use it.
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StoneLedge Apartments Grapevine
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Long-term residents praise the pool, fitness amenities, and maintenance responsiveness, but move-out becomes the breaking point for many. Office staff frequently unavailable; when management gives verbal instructions, they later deny conversations happened. Move-out bills often spike hundreds of dollars for carpet, walls, or "cleaning," despite tenants saying they left units clean. One tenant documented damage to credit score after disputing charges years later. A few leasing consultants (Danielle, Koree) get consistent five-star mention for warmth and efficiency, yet management reputations fracture fast. The property appeals to those staying years; new residents report tour mix-ups and expectations misalignment. Noise near the fire station and highway mars some units. The tension: beautiful grounds and good maintenance work undercut by what reviewers call predatory billing practices at checkout.
Luxury ApartmentsTownhome-Style Apartment CommunitiesPet-Friendly Apartments