Fort Worth Apartment Reviews Guide
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Belterra Apartments

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 252 Google reviews · How we rank ›

4.0(252) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsTownhome-Style Apartment Communities
Belterra Apartments
Services
Luxury Apartments, Townhome-Style Apartment Communities
Reviews
252

The real story

Five-star reviewers praise the leasing team, especially Daisy, and highlight the clean grounds, spacious floor plans, and pool upkeep. Long-term residents report serious infrastructure problems: AC units that fail during peak summer, arriving months to fix and running up utility bills to $800; package thefts occurring despite advertised smart lockers with no mail room camera coverage; pest control calls that go unanswered or result in incomplete treatments; and a faulty gate that stays open, leading to vehicle break-ins and security incidents. Management communication lapses and deflection of responsibility appear consistently across negative reviews.

While newer residents describe a luxury feel and responsive maintenance visits, those staying longer than a year encounter compounding maintenance failures, billing disputes, and safety concerns. Positive reviews tend to reflect tour experiences rather than sustained occupancy. The business website advertises a "SMART COMMUNITY," but residents report outdated appliances (from 2005), electrical problems, broken amenities, and recurring issues after repeated maintenance visits.

Praised for
  • friendly and knowledgeable leasing staff
  • clean grounds and pool maintenance
  • spacious units with high ceilings
  • good amenities and location
Watch-outs
  • chronic AC failures and high utility bills
  • package theft and inadequate mail room security
  • slow or incomplete maintenance responses
  • gate security failures and property safety concerns
  • pest control issues not resolved
friendly-staffclean-facilitieswell-maintained-groundsslow-maintenancepackage-theftpest-problemsmove-in-issues
Best for: short-term residents prioritizing modern amenities and leasing experience
Think twice if: you plan to stay longer than six months or rely on consistent maintenance, AC reliability, or package security

Where it delivers

  • responsive leasing staff noted by prospective residents
  • well-maintained pool and grounds
  • spacious layouts with high ceilings
  • fiber internet to 500 Mbps

What to ask before signing

  • Daisy (leasing staff) repeatedly praised for patience and helpfulness
  • Maintenance marked AC repairs as completed despite units still non-functional at 83-89 degrees
  • Mail room lacks security cameras, packages left outside lockers, cut-open packages documented by residents
  • Gate fails to close, allowing vehicle break-ins and unauthorized access
  • Pest control appointments not communicated to residents; treatment completed in one minute with no effect
  • Utility bills averaging $400-550 monthly; residents reported $800 bills during broken-AC period
  • Appliances dated to 2005; washers flooded apartment twice
  • Trash pickup inconsistent despite being included in rent

How residents rate the community

Luxury Apartments
Spacious units with high ceilings praised; outdated appliances and electrical problems reported by longer-term residents.
Townhome-Style Apartment Communities
Floor plan storage and balconies praised; maintenance failures, gate defects, and slow repairs undermine luxury positioning.

Measured against the market

  • Rated 4 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we got this number

How We Rank
Star rating 33
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings pulled apart

5
176
4
11
3
8
2
7
1
50

Get in touch

Address
7001 Sandshell Blvd, Fort Worth, TX 76137
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Smart home technologyFiber-powered internet up to 500 MbpsTouch-free smart package lockersCommunity-wide Wi-Fi24-hour fitness centerSwimming pool and hot tubBilliards loungeDog park
Published prices
1 Bedroom
$1126+
2 Bedroom
$1399+
3 Bedroom
$1805+

Credentials claimed:ApartmentRatings.com Top Rated Award recipient, SMART COMMUNITY by Venterra

As published by the business on its own website; not independently verified.

Enquire about Belterra Apartments

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Common questions

What internet speeds are available?
Their website lists fiber-powered internet up to 500 Mbps as well as community-wide Wi-Fi.
What amenities are included?
Smart lockers, 24-hour fitness center, swimming pool and hot tub, billiards lounge, dog park, attached garages, business center, concierge, and 24-hour security system are advertised.
Is the property gated and secure?
Yes, the property is gated; however, multiple residents report the gate malfunctions and stays open, leading to vehicle break-ins. Management has acknowledged gate failures in maintenance requests.

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Last updated 2026-07-24