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Carmel Creekside Apartments

Updated 2026-07-24 · 2,182 reviewed · 417 listed · Scored from 347 Google reviews · How we rank ›

3.7(347) 63 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsStudent HousingFurnished & Corporate HousingTownhome-Style Apartment Communities
Carmel Creekside Apartments
Services
Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews
347

The real story

Long-term residents praise the location, cleanliness, and handful of exceptional staff members like Paige, who genuinely help tenants navigate issues. However, a persistent pattern emerges: AC units fail monthly and go weeks unrepaired, management ignores escalations, roof leaks are left unchecked, noise complaints bring no resolution, and residents report safety incidents including shootings. Multiple tenants cite hidden fees that push actual rent far above advertised rates.

The leasing office makes strong first impressions with friendly application help, but maintenance responses become minimal once you move in. Repairs either drag on indefinitely or contractors do poor work. Several long-term residents who loved the community at first eventually left due to compounded maintenance failures and management's refusal to treat concerns seriously.

Praised for
  • long-term residents loyal to the community
  • individual staff members (Paige, Madison) go above and beyond
  • good neighborhood location
  • clean grounds and pool amenities
  • responsive leasing office staff
Watch-outs
  • chronic AC failures with weeks-long repair delays
  • management unresponsive to maintenance escalations
  • inadequate neighbor noise enforcement
  • roof leaks and water damage unaddressed
  • safety concerns including shootings and property breaches
  • undisclosed fees inflate rent bills beyond stated price
friendly-staffslow-maintenancepoor-communicationclean-facilitieshidden-feessafe-neighborhoodnoisy-neighbors
Best for: Families planning short stays or very clear-eyed about maintenance risks, who value location and community feel over service reliability.
Think twice if: Sensitive to AC temperature swings, dependent on responsive maintenance, or concerned by reports of neighbor disputes going unresolved and safety incidents in recent years.

Where it delivers

  • strong leasing office staff for move-in
  • long-term resident retention for some
  • good floor plans and Spanish tile architecture

What to ask before signing

  • Paige identified as consistently responsive to tenant escalations
  • Madison praised for leasing office support
  • AC units described as extremely outdated; failures typical 1-4 weeks for repair
  • roof leaks documented in multiple units during rain
  • early termination fees reportedly charged with minimal notice
  • actual rent commonly $200+ above advertised price once all fees added

How residents rate the community

Townhome-Style Apartment Communities
great floor plans and architecture undermined by chronic AC and roof leak failures
Pet-Friendly Apartments
pets mentioned in distress contexts (heat exposure, yard conditions); common area lacks regular cleanup

Measured against the market

  • Rated 3.7 against a 3.93 average across the 265 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we got this number

How We Rank
Star rating 14
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Ratings pulled apart

5
214
4
17
3
8
2
20
1
88

Get in touch

Address
3400 Western Center Blvd, Fort Worth, TX 76137
Open in Google Maps

Last verified 2026-07-24

Office hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

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Common questions

How quickly does maintenance respond to AC failures?
Reviewers report AC repairs taking anywhere from one week to several weeks; some units fail monthly and are never permanently fixed. Management has not provided timelines, and escalation to regional has not resolved these delays.
What is the actual monthly cost?
One resident stated advertised rent of $1200 plus all fees totals $1400. Environmental, trash, and other undisclosed charges are common complaints.
How does management handle neighbor noise complaints?
Multiple reports indicate management's response is to attempt a resident-to-resident meeting rather than enforce lease terms, leaving quiet tenants frustrated and often forced to move.

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Leasing staff and individual maintenance workers earn praise for friendliness and speed, but the property struggles with systemic failures. Residents report rats, broken air conditioning left unfixed for weeks, emergency lines that do not connect, and a pattern of management keeping deposits without explanation. Long-term tenants describe watching maintenance deteriorate after ownership changes, temporary fixes replacing permanent repairs, and corporate offices refusing to resolve disputes. Newer or short-stay residents rate the units attractive, but move-out disputes and pest problems recur across reviews. The business's own website lists furnished corporate housing options, but reviewers do not reference that service. Quality appears to hinge on which staff member handles your lease or maintenance call, not on company systems. Management turnover-multiple offices fired or replaced-emerges as a thread across multi-year resident accounts. Policies around deposits, transfer fees, and emergency response lack transparency.

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Last updated 2026-07-24