
Apartment complex
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.
Strong five-star reviews praise responsive maintenance (Andres, staff noticed dishwasher leak), welcoming leasing agents (Celia, Maria, Claudia), and a calm, quiet setting. However, repeated one-star complaints document widespread roach problems in units, spoiled food, and wires damaged by pests. Management reportedly becomes hostile when questioned; promised amenities like the pool stay closed. The rating split (52% five-star, 39% one/two-star) reflects two very different tenant experiences.
Last verified 2026-08-23
As listed on Google.
Credentials claimed:Accept Housing Vouchers
As published by the business on its own website; not independently verified.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Michael and Deanna in the leasing office greet residents by name and handle tours and applications with genuine warmth. Francisco and Logan on maintenance move fast and handle repairs thoroughly. The grounds are peaceful and clean, and long-term residents praise the diverse, respectful community. Two reviewers reported severe cockroach infestations that went unresolved despite multiple calls, turning a small problem into a building-wide issue. Most feedback centers on staff professionalism and responsiveness during move-in and ongoing tenancy. Those who encountered pest problems say management ignored repeated requests for help, which is the core complaint here. The 4.3 rating and 77% five-star distribution reflect strong day-to-day experience for most, but the pest failures leave a sharp edge.

Moving into The Retreat gives residents a rare combination: townhome privacy without the standalone home hassle, and staff who answer the phone as if you matter. Sylvia, Flower, and Chris (leasing, management, and maintenance) handle move-ins and repairs with genuine speed and kindness; reviewers consistently note how quickly Chris shows up when something breaks, and how Flower and Sylvia make the leasing process feel personal rather than transactional. The property itself feels more like a residential neighborhood than an apartment complex-quiet, well-kept grounds, units with fireplaces and garages-yet one resident noted a delayed garage door fix. For townhome seekers who value responsive staff as much as square footage, this is the rare place where both align.
Last updated 2026-08-23