Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.
Residents prize Hunter Park for fast maintenance response and a genuinely quiet atmosphere where staff know residents by name. Chuck and Moe handle repairs within hours; Tiffany and Karen in the office field requests promptly. The grounds stay clean, the pool and dog park draw praise, and many residents stay years. One safety concern surfaces: the front gate opens without control, creating traffic hazards at the entrance.
A minor but notable caveat: one applicant experienced rudeness from office staff during a tour request, though most office interactions are rated as helpful and welcoming.
Last verified 2026-08-23
As listed on Google.
As published by the business on its own website; not independently verified.
Normandale Place draws strong praise for safety and staff warmth, but recent reviews flag serious concerns: renters report being shown clean sample units then moved to deteriorated ones at higher rent once leases are signed. The property's grey cinderblock design leaves some residents feeling the space does not match its marketing promise of dignity.
Half the reviews are five-star praise for office staff like Taliza, Bibiana, and Felicia, and fast maintenance responses. The other half report serious problems: cockroach infestations across units despite multiple fumigations, black mold in bathrooms and vents, clogged sewage lines, holes in the dog park fence, a non-functional pool, and a laundry room too expensive to use. Management ignores repair requests and disputed charges. Move-in is especially problematic. Residents are not allowed to inspect units beforehand, then arrive to find conditions far worse than advertised models. Deposits take months to return after repeated calls to multiple staff members. Charges rise without clear explanation. One reviewer paid $789 for a one-bedroom and saw it climb to $1,200, while another's bill jumped from $1,276 to $1,475.50. Staff deny residents pay for amenities even as rent statements show "service and facilities charges."
Five-star reviews highlight leasing staff like Brenda, Crystal Herrera, Kelly, and Katia as patient and professional, with clean grounds and convenient access to shops and transit. Newer tenants report smooth approvals and welcoming atmospheres. However, a wave of one-star reviews from recent months documents recurring infrastructure failures: water shuts off weekly for leak checks with hot water problems afterward, maintenance requests go unanswered for weeks, ceiling damage from snow remains unfixed, and one tenant reported roach infestations. Multiple reviewers describe management as unresponsive despite repeated work orders, though one maintenance worker was praised for his help. The gap between polished leasing and poor property upkeep suggests the building itself may be struggling. Recent management changes appear to have introduced new operational problems, including unannounced parking lot construction, vehicle towing without notice, and gate malfunctions creating safety hazards. A former five-star tenant who re-reviewed after new management took over downgraded to one star.
Last updated 2026-08-23
