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MAA Grapevine

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 575 Google reviews · How we rank ›

4.4(575) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsTownhome-Style Apartment CommunitiesPet-Friendly ApartmentsStudent HousingAffordable & Low-Income HousingFurnished & Corporate Housing
MAA Grapevine
Location
Grapevine
Services
Luxury Apartments, Townhome-Style Apartment Communities, Pet-Friendly Apartments
Reviews
575
Ranking
#36 in Luxury Apartments
Best for
Renters seeking responsive maintenance and staff support; pet owners; professional relocations to DFW.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Residents consistently praise fast maintenance turnarounds, especially work by technician Elmer Ramos, and office staff like Brittany who handle questions with expertise. One applicant faced weeks-long delays refunding a $320 application fee after withdrawing, coupled with complaints about aging building infrastructure and confusing fee policies that left that reviewer advising others to avoid the property entirely.

Most residents report smooth leases with quick issue resolution and friendly staff across maintenance (Jose, Juan Carlos) and office (Michaela, Pastora, Ashley). Pet-friendly policies receive specific praise, and the maintenance crew's willingness to work after-hours during emergencies stands out.

Praised for
  • fast, responsive maintenance
  • staff knowledge and helpfulness
  • named maintenance technicians (Elmer Ramos, Jose, Juan Carlos)
  • friendly, professional customer service
Watch-outs
  • refund processing delays
  • outdated building condition
  • fee disputes and deposit confusion
responsive-managementfriendly-staffoutdated-unitshidden-fees
Best for: Renters seeking responsive maintenance and staff support; pet owners; professional relocations to DFW.
Think twice if: Concerned about building age and upkeep; sensitive to fee policies or refund timelines.

Where it delivers

  • rapid maintenance response (30 minutes or less)
  • named, highly-rated technicians
  • pet-friendly options
  • office staff expertise

What to ask before signing

  • Elmer Ramos (maintenance) repeatedly named for 30-minute A/C repair, late-night emergency responses
  • Jose and Juan Carlos (maintenance) handle plumbing, electrical, HVAC issues
  • Brittany, Michaela, Pastora, Ashley (office staff) noted for lease assistance and customer service
  • Emergency maintenance available after-hours (A/C failure at 100+ degrees handled same-night)
  • $320 application fee refund disputed; delayed 3+ weeks

How residents rate the community

Pet-Friendly Apartments
Leasing staff knowledgeable about pet policies; specific mention of dog accommodation support.
Furnished & Corporate Housing
Smart home technology, modern kitchens, and washer/dryer in-unit support corporate relocations.

Measured against the market

  • Rated 4.4 against a 3.91 average across the 440 luxury apartments businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we got this number

How We Rank
Star rating 59
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings pulled apart

5
459
4
17
3
20
2
12
1
67

Get in touch

Address
2300 Grayson Dr, Grapevine, TX 76051
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
Apartment rentalsPoolFitness centerSmart home technologyWasher and dryerModern kitchen
Published prices
Rent
$ 1,023 - $ 4,913
Studio apartment
starting at $ 1,023
1 bedroom apartment
starting at $ 1,188
2 bedroom apartment
starting at $ 1,438
3 bedroom apartment
starting at $ 2,118

As published by the business on its own website; not independently verified.

Common questions

How quickly do maintenance requests get handled?
Most urgent repairs are completed within 30 minutes; after-hours emergency maintenance available (A/C failure at night resolved same-shift).
Can I bring a pet?
Yes, the community is pet-friendly; staff can discuss specific pet policies during leasing.
What's included in a lease?
Units include washer/dryer, modern kitchens, and smart home technology; building offers pool and fitness center.

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Last updated 2026-08-23