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Vine South

Updated 2026-08-23 · 3,566 reviewed · 599 listed · Scored from 72 Google reviews · How we rank ›

4.1(72) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsTownhome-Style Apartment CommunitiesPet-Friendly ApartmentsSenior & 55+ LivingStudent HousingAffordable & Low-Income Housing
Vine South
Location
Grapevine
Services
Luxury Apartments, Townhome-Style Apartment Communities, Pet-Friendly Apartments
Reviews
72
Best for
Families prioritizing school proximity and value-conscious renters seeking affordable, mature communities.

Business data from Google Business Profile, checked 2026-08-23. Facts from the business's own website were fetched 2026-07-24.

The real story

Vine South draws strong praise for its quiet, tree-lined setting near good schools and for maintenance staff who respond quickly to work orders. But recent reviews expose a split experience: some residents praise affordable rent and friendly office staff by name, while others report cockroaches at move-in, unresponsive management, high fees for lease breaks or packages, and a front office perceived as dismissive. The property appears well-kept, yet operational fairness and pest prevention remain pain points.

Praised for
  • quick maintenance response
  • friendly and professional staff (when engaged)
  • good location near schools and shopping
  • affordable rent compared to newer complexes
  • quiet, family-friendly community
  • well-maintained grounds and amenities
Watch-outs
  • pest control issues (cockroaches)
  • unresponsive or rude front office staff
  • ignored maintenance requests
  • unfair lease-break charges and policies
  • inconsistent rule enforcement
  • broken security gates
  • package handling fees
friendly-staffpoor-communicationclean-facilitiespest-problemsquiet-communitywell-maintained-groundsslow-maintenancepackage-theftmove-in-issueshidden-fees
Best for: Families prioritizing school proximity and value-conscious renters seeking affordable, mature communities.
Think twice if: Pest control and front-office responsiveness have been inconsistent; lease-break policies and fees are strict; gate repairs have been recurring issues.

Where it delivers

  • Affordable rent relative to newer DFW complexes
  • Near highly-rated schools
  • Quick maintenance response from named staff
  • Mature, tree-shaded grounds
  • In-unit washer and dryer in select units

What to ask before signing

  • Maintenance staff Orlando and Carlos praised for quick response
  • Office staff Sonia and Rockie mentioned both positively and negatively in different reviews
  • Package registration fees reported as $20
  • Early lease termination: one resident charged $6,463.53 plus penalties
  • Pest control service delays of up to one week reported at move-in
  • Security gate malfunctions reported repeatedly
  • Granite countertops, stainless steel appliances, high ceilings noted in units

How residents rate the community

Townhome-Style Apartment Communities
Affordable older community with granite countertops and in-unit washer/dryer, but pest and management issues deter some.
Pet-Friendly Apartments
Pet-friendly policy advertised; one resident reported off-leash dog activity and lack of enforcement.

Measured against the market

  • Rated 4.1 against a 3.94 average across the 351 townhome-style apartment communities businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

How we got this number

How We Rank
Star rating 37
Review volume 81
Review recency 95
Review sentiment 46
Profile completeness 100
Verification 30

Ratings pulled apart

5
46
4
10
3
4
2
4
1
8

Get in touch

Address
2551 Hall - Johnson Rd, Grapevine, TX 76051
Open in Google Maps

Last verified 2026-08-23

Office hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

From the property's site

Services listed
fitness centerswimming poolspapet-friendly community
Published prices
select units
1 month free

As published by the business on its own website; not independently verified.

Common questions

Is Vine South near schools?
Yes. Heritage Elementary is within walking distance; the community is close to three schools in the area, though traffic can be heavy during school hours.
What are the fitness amenities?
The property offers a fitness center, swimming pool, and spa. The gym can get crowded and rules about time limits on machines are not consistently enforced.
What happens if I need to break my lease early?
One resident reported being charged the full remaining lease term plus penalties when moving out early. Policy details are not fully clear from reviews; contact the office directly for current terms.

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Leasing staff earn consistent praise for attentiveness and patience, particularly Hailey, and residents appreciate the property's setting and pool amenities. However, management communication falters sharply once you move in: complaints about pest invasions, marijuana odors, and maintenance delays go unaddressed, and some describe an offsite management company that dismisses concerns rather than solve them. The leasing experience and first-time renter support stand out as strengths, but long-term residents report escalating frustration with the management company's negligence on urgent issues like water damage and health hazards. Timing varies from quick resolutions on minor repairs to weeks-long delays on serious problems.

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Royal St. Moritz
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Loyal residents praise responsive maintenance and a good Grapevine location, but a sharp divide emerges. Many multi-year tenants report no pest issues and say staff cares; newer arrivals encounter filthy units, roach infestations across hallways and apartments, uncleaned carpets, damaged fixtures, and management dismissal of complaints. AC repairs require escalation, common areas stay littered with trash and weed smoke, and move-out fees shock departing tenants.

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Last updated 2026-08-23